Angel Lee
East Haven,CT
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Yale New Haven Health
06.2022 - Current
- Ensure compliance with all regulatory requirements pertaining to record keeping and retention
- Maintain a proper stocking of all pharmacy items and supplies required for prescription preparation
- Assist in opening and closing procedures of pharmacy department
- Assist in the maintenance of over the counter merchandise, including stocking, pricing, ordering, facing, and removal of outdated items
- Perform daily cycle counts as appropriate to maintain accurate inventory information to avoid out of stock situations
- Identify items for reordering and assist in placing daily order via wholesaler
- This position will assist the pharmacist in all aspects of prescription preparation and delivery, including data processing, inventory management, prescription preparation, customer service, and department maintenance
- Accurately and efficiently locate and enter patient demographic information into pharmacy computer systems
- Perform necessary mathematical calculations to ensure proper dosage, directions, and quantity entered and selected
- Assist in third party prescription adjudication, working closely with third party payers, medical providers, and patients to resolve issues
- Assist in prescription cost management by investigating copay assistance, discount cards, manufacturer coupons, 340-b pricing options, etc
- Assist in the preparation and packaging of LTC prescriptions according to all regulations and policies of the department, including use of blister packaging device
- Assist patients in a timely and courteous manner with register transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
CVS Pharmacy
07.2020 - 04.2023
- Work closely with pharmacist and use medication input software to safely and accurately dispense medication
- Efficiently answer multi line phone system and process high volume of order request
- Provide friendly customer service at prescription drop off and pick up counters
- Sterilize surfaces and equipment to prepare the pharmacy for opening
- Accurately pull medications from shelves and count
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
- Select the appropriate medicine and ensure dosages to fill prescription
- Sort, stock, label medications and monitor inventory
- Comply with all security measures and quality standards
- Qualify to immunize patients
- Qualify to give covid testing.
Sales Associate/Customer Service
Tj Maxx
07.2019 - 07.2021
- Greeting patrons, stocking items on racks and shelves, ringing up customer purchases at cashier stations, and helping shoppers locate merchandise
- Workers also clean the store and oversee fitting rooms where applicable.
Nail Technician
Nailtique
06.2017 - 01.2019
- Provide a variety of services including artificial nails, manicures, pedicures, and waxing
- Greet guests, evaluate the condition and provide proper nail care
- Maintain high sterilization standards for tools and equipment
- Handle cash register
- Multitask between customers and other services
- Converse with clients and provide top customer service.
VOLUNTEER
Montowese Health and Rehab
10.2017 - 02.2018
- Transport patients to and from physical therapy in a timely and efficient manner
- Assist patients with entering and exiting vehicles, transfer to and from wheelchair
- Greet and offer assistance if needed
- Play games with patients.
Mentor/Tutor
Washington Elementary School
09.2015 - 06.2016
- Demonstrate a positive attitude and be a role model
- Help second graders with their school work
- Willingness to share skills, knowledge, and expertise
- Provide guidance and constructive feedback
- Motivate others by setting a good example.
Education
Associate in General Studies - Liberal Arts And General Studies
GateWay Community College
New Haven, CT12.2019
High School Diploma in General Studies -
Gateway Community College
New Haven, CT10.2019
Skills
- Certified Pharmacy Technician
- Data Entry
- Item Pricing
- Customer Service
- Adaptability
- Stress Management
- Problem Solving
- Professionalism
Certification
Pharmacy Technician Certification, PHARMACY TECHNICIAN CERTIFICATION BOARD, 30236676, 06/02/23, 06/01/25, emilyhaugh, Willian schind
Timeline
Pharmacy Technician
Yale New Haven Health
06.2022 - Current
Pharmacy Technician
CVS Pharmacy
07.2020 - 04.2023
Sales Associate/Customer Service
Tj Maxx
07.2019 - 07.2021
VOLUNTEER
Montowese Health and Rehab
10.2017 - 02.2018
Nail Technician
Nailtique
06.2017 - 01.2019
Mentor/Tutor
Washington Elementary School
09.2015 - 06.2016
Associate in General Studies - Liberal Arts And General Studies
GateWay Community College
High School Diploma in General Studies -
Gateway Community College