Angel Luyanda Masina
Fort Worth,TX
Summary
Dynamic and dedicated professional with experience at Braums Ice Cream and Dairy, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of cleanliness, enhancing customer satisfaction through efficient service. Skilled in time management and maintaining a positive work environment.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Warehouse Associate
Amazon Air
Fort Worth, TX
11.2024 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Crew Member
Braums Ice Cream And Dairy
Fort Worth, TX
04.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associates Of Arts - Business
Tarrant County College
Fort Worth, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Warehouse Associate
Amazon Air
11.2024 - Current
Crew Member
Braums Ice Cream And Dairy
04.2024 - Current
Associates Of Arts - Business
Tarrant County College