Angel Mackay
Casabella Nails & Spa
Dallas,PA
1
Language
7
years of professional experience
Dynamic professional with a proven track record at Casabella Nails & Spa, excelling in front desk operations and appointment scheduling. Leveraging strong organizational skills and a calm demeanor, I enhanced client experiences and optimized staff utilization, contributing to a seamless service environment. Committed to delivering exceptional customer relations and operational efficiency.
Work History
Receptionist
6 Years 6 Months- Managed front desk operations, ensuring smooth guest check-in and appointment scheduling.
- Assisted clients with service inquiries and provided detailed information on treatments offered.
- Maintained cleanliness and organization of reception area, enhancing overall client experience.
- Coordinated appointment bookings through online scheduling system, optimizing staff utilization.
Brand Associate
11 Months- Assisted in visual merchandising to enhance brand presentation and customer engagement.
- Collaborated with team members to maintain stock levels and ensure product availability.
- Supported daily operations by processing transactions accurately and efficiently.
- Engaged customers, providing information on promotions and driving sales initiatives.
Brand Associate
4 Months- Assisted in executing brand strategies to enhance customer engagement and loyalty.
- Collaborated with team members to maintain visual merchandising standards in-store.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Supported inventory management by organizing stock and ensuring product availability.
Education
High School Diploma
Skills
Organization skills
Time management
Telephone skills
Data entry
Customer/Client relations
Verbal and written communication
Customer and client relations
Appointment scheduling
Scheduling
Scheduling appointments
Greeting and seating clients
File management
Schedule management
Multi-line telephone operation
Staff management
Front desk operations
Phone etiquette
Business operations
Calm demeanor
Reception desk management
Supply ordering
Call management
Basic math
Languages
Vietnamese
Native or Bilingual
Accomplishments
Founded and operate A.M. Energy Drinks, a small business specializing in custom energy beverages.
Timeline
Brand Associate
Hollister
08.2025 - 12.2025Read More
Brand Associate
Old Navy
03.2025 - 02.2026Read More
Receptionist
Casabella Nails & Spa
02.2020 - CurrentRead More
Dallas High School
High School Diploma
Read More