Angel Magallon
Groves,TX
Summary
Dynamic and results-oriented professional with a proven track record at Charter Communications, Spectrum. Excelled in building client relationships and leveraging CRM tools to enhance customer satisfaction and sales outcomes. Fluent in Spanish, adept at upselling, and recognized for surpassing sales targets. Demonstrates exceptional customer service and team collaboration skills.
Overview
2
2
years of professional experience
Work History
Sales Specialist
Charter Communications, Spectrum
09.2023 - Current
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Server
Texas Roadhouse
09.2022 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Port Neches-Groves High School
Port Neches, TX05-2023
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross-Selling
- FLUENT IN SPANISH
Languages
Spanish
Native or Bilingual
Interests
- Cooking Italian Food
- Pickleball Aficionado
- Extreme Music Fan
Timeline
Sales Specialist
Charter Communications, Spectrum
09.2023 - Current
Server
Texas Roadhouse
09.2022 - 09.2023
High School Diploma -
Port Neches-Groves High School