Angel Malone
Oceanside,CA
Summary
Proven to enhance customer satisfaction and team efficiency, I leveraged strong problem-solving and interpersonal skills. Excelling in merchandise display and customer service, I significantly contributed to maintaining high store standards and fostering repeat business. Adaptable and goal-driven, I consistently met and exceeded performance expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Smoke Away
El Mirage, AZ
07.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Deli Clerk
WinCo Foods
Surprise, AZ
01.2020 - 05.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Made food according to standard recipes with requested changes for customer satisfaction.
CAP 2 Associate
Walmart
Surprise, AZ
10.2017 - 12.2019
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Managed time effectively during shift transitions, ensuring seamless handoff between CAP 1 and CAP 2 teams without interruption in workflow or productivity levels.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Handled packages with care while transporting from truck to loading dock.
Education
Associate In Electronics Engineering Technology - Computer And Information Systems Security
Penn Foster Career School
Scranton, PAWickenburg High School
Wickenburg, AZ05.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Money Handling
- Stocking and Receiving
- Store Opening and Closing
- Product Sales
- Upselling
- Merchandising understanding
- Inventory Tracking
- Building rapport
- Merchandise Display
- Point of sale operation
- Adaptable and Flexible
- Goal-Driven
- Inventory and Stocking
Certification
- Food Handler's Permit/License- CA
- Forklift Operation and Safety Certificate- Walmart
Timeline
Sales Associate
Smoke Away
07.2020 - 12.2020
Deli Clerk
WinCo Foods
01.2020 - 05.2020
CAP 2 Associate
Walmart
10.2017 - 12.2019
Associate In Electronics Engineering Technology - Computer And Information Systems Security
Penn Foster Career School
Wickenburg High School