Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Matthews

Apex,NC

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Aspiring to leverage strong interpersonal and problem-solving skills to contribute to a collaborative team.

Overview

5
5
years of professional experience

Work History

Personal Shopper

Harris Teeter
08.2025 - Current
  • Curated personalized shopping lists based on client preferences and budgetary requirements.
  • Assisted clients in selecting appropriate products through effective communication and active listening.
  • Researched latest trends to provide informed recommendations on seasonal products and styles.
  • Maintained organized inventory records to ensure product availability and timely restocking.

Daycare Teacher

Lightbridge Academy
03.2024 - 08.2025
  • Excellent communication skills, and professional oral and written communication skills.
  • Made calls throughout the week regarding general school updates and child development updates.
  • Resolved inquiries of concern.
  • Developed cross-functional lesson plans, maximizing educational opportunities for students.
  • Always enforcing a positive, inclusive environment for students.
  • Aided smooth transitions between daily routines by communicating expectations to students and assisting with guidance as needed.
  • Efficiently access and navigate electronic systems.
  • Developed a strong relationship with families, cultivating open communication regarding the child's progress and concerns.
  • Assisted students in developing crucial social skills.
  • Developed and implemented an age-appropriate curriculum for toddlers, fostering early childhood development.
  • Regularly communicated with parents to provide day-to-day updates.

General Merchandiser

Target
04.2022 - 02.2024
  • Enhance and strengthen the relationship with customers using effective communication skills, listening skills, and empathy.
  • Problem solving resolves complex customer issues.
  • Create a welcoming experience by authentically greeting all guests.
  • Honest desire to ensure that every customer experience is exceptional.
  • Make customer connections.
  • Understanding customer needs and wants, and focusing on delivering solutions to meet those needs.
  • Ensure the sales floor is zoned, in stock, and accurately signed for guests.
  • Scanned shelves and product cases for expired stock, discarding outdated, or spoiled items.
  • Maintain backroom and fixture room organization, location accuracy, and follow equipment guidelines. Operated cash register efficiently and accurately for fast checkout experiences.

Personal Shopper

Lowes Foods
02.2021 - 04.2023
  • Response to customer request via telephone, providing excellent service to customers.
  • Efficiently process transactions.
  • Perform responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal, and high-quality service skills.
  • Met or exceeded personal and department sales goals.
  • Memorized store layouts and planograms to fulfill orders.
  • Reviewed customers' orders closely to locate desired items, and checked the app regularly to identify changes.
  • Served customers with knowledge, friendly support, at every stage of shopping and purchasing.
  • Created personalized shopping experiences for customers by providing individualized attention.
  • Resolved customer complaints quickly by contacting leadership.

Aftercare Teacher

Thales Academy
12.2021 - 04.2022
  • Model effective listening by using verbal and non-verbal cues that build trust, show empathy, and encourage students to open up.
  • Established and maintained a safe, healthy, and comfortable environment for students.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Tutored and assisted children in small groups to help them master assignments and reinforce learning concepts.
  • Communicated with parents and staff to discuss educational policies, activities, and students' learning and behavioral problems.
  • Practiced positive, consistent discipline in classroom management.

Education

Associate of Arts - Social Work

Wake Technical Community College
Raleigh, NC
06-2027

High School Diploma -

Apex Friendship High School
Apex, NC
06-2020

Skills

  • Effective listening skills
  • Diligence
  • Customer service Customer engagement
  • Team collaboration Precise and detail-oriented
  • Leadership Organization
  • Classroom management
  • Teaching
  • Problem solving Conflict resolution

Timeline

Personal Shopper

Harris Teeter
08.2025 - Current

Daycare Teacher

Lightbridge Academy
03.2024 - 08.2025

General Merchandiser

Target
04.2022 - 02.2024

Aftercare Teacher

Thales Academy
12.2021 - 04.2022

Personal Shopper

Lowes Foods
02.2021 - 04.2023

Associate of Arts - Social Work

Wake Technical Community College

High School Diploma -

Apex Friendship High School

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