Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Angel Mcdougal

West New York,NJ

Summary

Dynamic professional with a proven track record at Uber, excelling in customer service and time management. Successfully balanced multiple priorities to enhance efficiency and maximize earnings. Strong navigation skills complemented by a calm demeanor in high-pressure situations, consistently delivering exceptional results and fostering positive customer experiences.

Overview

14
14
years of professional experience

Work History

Uber Partner

Uber
San Francisco, California
08.2021 - Current
  • Balanced multiple priorities during peak hours to maximize earnings and efficiency.
  • Drove passengers from pick-up points to deliver to destination.

Junior Manager

Rosan Food corp
New York, New York
01.2019 - 07.2021
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Recruited and trained new employees to meet job requirements.

Customer Service Representative

Club Body Shop
Santiago, Dominican Republican
01.2015 - 03.2017
  • Promoted available products and services to customers during service, account management and order calls.
  • Conducted regular follow-up calls with customers after resolving their problems.

Customer Servive Representative

Spirit Airlines Inc.
Fort Lauderdale, Florida
01.2011 - 12.2013
  • Excelled in exceeding daily credit card application goals.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Liceo Ana Antonia Grullon
Santiago, Dominican Republic
07-2009

Some College (No Degree) - Telematic Engineering

PUCMM
Santiago, Dominican Republican

Skills

  • Customer service
  • Navigation skills
  • Time management

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Uber Partner

Uber
08.2021 - Current

Junior Manager

Rosan Food corp
01.2019 - 07.2021

Customer Service Representative

Club Body Shop
01.2015 - 03.2017

Customer Servive Representative

Spirit Airlines Inc.
01.2011 - 12.2013

High School Diploma -

Liceo Ana Antonia Grullon

Some College (No Degree) - Telematic Engineering

PUCMM
Angel Mcdougal