Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Websites
Additional Information
Certification
Affiliations
Hobbies
Timeline
Generic
Kazi Rafih

Kazi Rafih

Dorchester,MA

Summary

  • Talented person with great skills in relationship building, communication and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
  • Dedicated worker with experience driving to customer locations to transport food. Focused on completing deliveries quickly to meet busy daily demand. Offering strong work ethic, attention to detail and reliable transportation.
  • Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Dynamic Sales Representative with history of success servicing top-performing territories.
  • Skilled in growing revenues by identifying and targeting customer needs and requirements – recommending key products and specials. Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service. Food Delivery
  • Driver with motivation to handle continuous driving and back-to-back orders. Meets delivery targets by knowing local roads well and uses GPS applications. Dedicated to customer satisfaction. Seasoned jobs with experience running local and regional routes while exceeding profit goals.
  • Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Dependable staff or worker with experience and well-developed critical thinking, problem-solving and organizational skills.
  • Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
  • Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Reliable fast food worker experienced in basic food and beverage preparation.
  • Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Customer-focused with accuracy in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Uber Partner

Uber Eats
Tokyo
08.2022 - 06.2023
  • Greeted passengers and provided a safe and comfortable ride to their destination.
  • Organized vehicle maintenance and ensured it was up to date with all required certifications.
  • Monitored traffic conditions in order to plan the most efficient route for each passenger.
  • Utilized GPS navigation systems to ensure timely arrival at destinations.
  • Accepted payment from customers through cash, credit cards, or mobile payments.
  • Provided customer service by answering questions, providing recommendations, and responding to feedback.
  • Provided helpful information about local attractions or points of interest upon request from customers.
  • Updated profile information regularly including availability status and vehicle details.

Cashier

McDonald's
Tokyo
09.2021 - 05.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed other duties as assigned by management.

Education

High School Diploma -

India International School in Japan (IISJ)
3-1-4 Sengoku, Koto-ku, Tokyo 135-0015
04.2023

Skills

  • Customer Engagement
  • Vehicle Maintenance
  • Wheelchair Assistance
  • Customer Service
  • Time Management
  • Schedule Management
  • Communication
  • Route Planning and Documentation
  • GPS Navigation
  • Customer Relationships
  • Schedule Coordination
  • Dependable and Trustworthy
  • Service Calls
  • Document Management
  • Customer Retention
  • Fluent in English
  • Payment Collection
  • Attention to Detail
  • Effective Communication Skills
  • Service Promotion
  • Safety-Focused
  • Customer Support
  • Inventory Management
  • Emergency Response
  • Database Updating

Languages

English
Full Professional
Japanese
Professional
Bengali
Full Professional
Spanish
Elementary

Accomplishments

  • Exceeded sales goals by average of 56% in 2022.
  • Recognized as Employee of the Day for outstanding performance and team contributions.
  • Developed relationships with various new clients and typically exceeded sales goals.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Drove improvement in profits through aggressive.
  • Improved delivery of consumables/foods by speed and accuracy, realizing overall increase in customer satisfaction and cost efficiency.
  • Consistently maintained high customer satisfaction ratings.
  • Ongoing effort to boost revenue while reducing costs.
  • Led team to achieve higher profits, earning recognition from upper management and financial reward.
  • Tried to keep the customers satisfactory and happy at all times as the real lesson was smile for free.
  • Promoted to crew due to speedy and satisfactory work that achieved greatness in the whole of McDonald's, UberEats and the other places I was working at.
  • Resolved product issue through consumer testing.
  • Achieved various certificates through effectively helping and doing extracurricular activities also, education.
  • Used Microsoft Excel to develop inventory tracking spreadsheets. Collaborated with team of my classmates/students in the development of school projects.
  • Achieved great by completing work, thesis, classwork, homework and projects, etc. with accuracy and efficiency.

Additional Information

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • I am writing to apply to your jobs as an undergraduate and a work study student. I am writing because I believe my background and education can allow me to succeed in your field of jobs. I have a solid academic background and a average GPA. I was involved in various extracurricular activities. In addition, I participated in several clubs and organizations. I very much enjoyed being a part of these organizations. It helped me build leadership skills and become an active community member. The working certifications experience I gained through these organizations and jobs will also help me as I start my career.
  • I am attending UMass Boston to get different experiences and opportunities also excellent studies. I will learn and grow as an individual and future leader. This experience will provide me with the knowledge and tools I need to become a successful professional in the future. I have various extracurricular activities experience such as volunteering, athletic clubs, sports, media etc. My hobbies are photography and gaming. I am a very low-key person. I am timid at first until I get to know you better. However, I love to meet new people and am always open to new opportunities. I am very energetic, and I love exploring new and exciting things. I plan to get into the media field and get into photography as a side career. I also want to learn how to manage my time well and do all my work on time.
  • My short-term plans are to get a few internships while in school to gain experience in my field and get the recommendation letter which will help me get my first job in the industry I want to work in. My long-term goals are to become a successful business owner after I graduate. I am also a model at a famous modeling corporation in Tokyo. I would love to share my experience with students; they can use this knowledge for future fashion industry endeavors.
  • I am looking forward to hearing from you as soon as possible as I am eagerly looking for an on campus jobs with work study so, I hope I will get accepted into your work or jobs.

Certification

SengokuSengoku
  • 2020-03 Sports Day - Volunteering 2020-03 India's International Movement To Unite Nations (IIMUN)
  • 2020-03 MIME Celebrating 150th Gandhi Jayanti in Tokyo Interests Soccer, Gaming University
  • 2019-03 First Place - 100m Sprint
  • 2019-03 Certificate of Graduation - Middle School
  • 2018-03 Best Science Project
  • 2017-03 Winning Science Quiz Team Event
  • 2021-06 Tokyo Modeling and Media Agency
  • Member, Alumni Association
  • Certified Uber Delivery Driver
  • Staff, Crew, Cashier at McDonald's - 2021-22

Affiliations

  • Sports; especially soccer
  • Video games
  • Outdoor exercise
  • Gym
  • Spending time with friends and families

Hobbies

My hobbies are soccer and video games. Soccer is one of the most popular sports in the world, and video games have become a prevalent pastime. Many people play soccer games to get exercise, but many gamers enjoy playing video games because of the competitive nature of the games. Gaming can also be a very social activity, as many gamers enjoy playing with their friends online. I have been playing soccer since six, and it continues to be one of my favorite activities. I enjoy playing the game for both exercise and competition. My favorite video game is Call of Duty. I love playing games with my friends on PC because we can compete and have fun together. In my entire life, I have been a fan of both sports and video games. They are both excellent forms of entertainment that keep me occupied for hours at a time. Often, I am asked which one is better, football or video games, but my answer is always the same - they are different activities but both delightful. Enjoyment is the crucial factor in why I choose to play video games and why I play soccer. Both activities allow me to relax after a long day at school or work, and I look forward to doing them every night when I get home. Video games are a great way to have fun with friends, and it is a fun way to relieve stress. Playing soccer is an excellent way to stay in shape and fit. It also gives me a chance to spend time with my friends. Whether playing a soccer game or hanging out outside, I always have a great time with my friends. When people ask me what I like to do in my free time, I tell them that I play games and soccer.

Timeline

Uber Partner

Uber Eats
08.2022 - 06.2023

Cashier

McDonald's
09.2021 - 05.2022

High School Diploma -

India International School in Japan (IISJ)
Kazi Rafih