Candie Mendez
Cookeville,TN
Summary
Compassionate and focused mental health professional with a background in care coordination and information gathering. Knowledgeable in biopsychosocial assessments and treatment reviews. Able to resolve discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Group Facilitator
Acera Health
04.2023 - 12.2023
- Provided group therapy and psycho-education to First Responders: Fire Fighters, Police Officers, Veterans, and the general population.
- Managed groups of up to 15 clients.
- Facilitated dialogue between participants and engaged clients in discussion.
- Planned and facilitated therapy workshops on CBT, DBT, ACT, and CFT curricula.
- Developed curriculum and psychoeducational presentations for clients.
- Educated in various techniques and skills to better understand people from diverse walks of life and cultures.
- Use multimodal techniques of message deliverance such as PowerPoint presentations, handouts, and video materials.
- Developed open rapport with patients, and encouraged sharing of questions and concerns.
- Maintained a positive, comforting environment that felt safe and inviting to clients.
Program Therapist
Eating Recovery Center
04.2022 - 12.2023
- Facilitates curriculum-based therapeutic groups: ACT, DBT, and CBT.
- Cross-train across the levels of care within your program
- Milieu Management
- De-escalation and crisis management
- Bathroom monitoring/flush checks
- Behavior/ Emotion coaching
- Conducts self-harm and suicide safety checks
- Supports morning routine in PHP program
- Collect weights, vitals and urine in some settings
- Documentation of groups, meals, patient check-ins, and observations
Military Liaison
Brigid Collins Family Support Center
08.2021 - 04.2022
- Increased program outreach by building strong relationships with Military partners.
- Initiated and coordinated visits with Command leadership, FAP, and Fleet & Family Support Center.
- Coordinated individual referrals to obtain community services, advocated for Military client needs and resolved roadblocks.
- Referred Military clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
- Coordinated Child Forensic Interviews.
Housing Specialist
Samish Indian Nation
07.2020 - 08.2021
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
Care Coordinator
Compass Health
01.2019 - 07.2020
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
Education
Master of Arts - Counseling Psychology
UMass Global
Irvine, CA03.2025
Bachelor of Arts - Public Health
College Of Charleston
Charleston, SC2017
Volunteer Experience
- Lowcountry Foodbank (Charleston, SC)- January 2017-December 2017
Taught youth how to make healthy snacks and meals with simple low cost ingredients.
- Command Ombudsman
Liaison between sailors, their families, and command leadership. I provide families with information on Navy and community resources.
Languages
Fluent in Spanish
Certification
- Adult & Pediatric First Aid/CPR/AED
Timeline
Group Facilitator
Acera Health
04.2023 - 12.2023
Program Therapist
Eating Recovery Center
04.2022 - 12.2023
Military Liaison
Brigid Collins Family Support Center
08.2021 - 04.2022
Housing Specialist
Samish Indian Nation
07.2020 - 08.2021
Care Coordinator
Compass Health
01.2019 - 07.2020
Master of Arts - Counseling Psychology
UMass Global
Bachelor of Arts - Public Health
College Of Charleston