Rashell DICKERSON
Orange,CA
Summary
Proven track record in enhancing operational efficiency and fostering multicultural understanding during my tenure at OCCHS. Adept at data analysis and process optimization, I excel in customer service and teamwork, demonstrating a strong ability to adapt and thrive in diverse environments. My approach combines a friendly, positive attitude with rigorous time management skills, driving continuous quality improvement.
Overview
8
8
years of professional experience
Work History
Behavioral Health Technician
Acera Health
07.2024 - 08.2024
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Vons
Vons Grocery Store
01.2022 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Human Services Intern at SteppingUP
OCCHS
01.2023 - 06.2023
- Demonstrated cultural competency when working with diverse populations by respecting individual differences and adapting communication styles accordingly.
- Actively sought feedback from supervisors and peers, using constructive criticism to continuously refine skills and enhance professional growth.
- Evaluated program effectiveness through data analysis and report generation for continuous quality improvement efforts.
- Streamlined internal processes by organizing documentation systems for efficient retrieval of important information during audits or reviews.
- Academic Advisor
- Promotes better flexibility and organization skills
Parties Unlimited
Antonette Boykin
06.2016 - 10.2017
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor - Human Services
California State Dominguez Hills
05.2023
High School Diploma -
Tustin High School
06.2018
Skills
- Friendly, Positive Attitue
- Customer Service
- Documentation Skills
- Multitasking Abilities
- Teamwork and Collaboration
- Time Management
- Leadership
- Dependable and Responsible
Timeline
Behavioral Health Technician
Acera Health
07.2024 - 08.2024
Human Services Intern at SteppingUP
OCCHS
01.2023 - 06.2023
Vons
Vons Grocery Store
01.2022 - 05.2024
Parties Unlimited
Antonette Boykin
06.2016 - 10.2017
Bachelor - Human Services
California State Dominguez Hills
High School Diploma -
Tustin High School
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