ANGEL MONTOYA
East Lansing
Summary
Compliance Analyst with a solid academic background in criminal justice and specialized training in cybercrime and digital investigations. Demonstrated expertise in regulatory compliance and security operations, excelling in high-pressure environments such as insurance licensing and law enforcement. Proficient in documentation, incident reporting, and critical thinking, supported by certifications in cybersecurity and threat intelligence. Committed to transitioning into cybersecurity, focusing on digital risk management and data protection while continuously enhancing technical skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Compliance Analyst
Vertafore
East Lansing
04.2025 - Current
- Prepared and processed insurance licensing credentials using industry-leading technology, ensuring compliance and accuracy across all submissions.
- Communicated effectively with insurance professionals via phone, email, and chat to resolve inquiries and deliver exceptional service.
- Consistently met performance metrics and deadlines through strong organizational skills, attention to detail, and reliable attendance.
Overnight Security Officer
Facility for Rare Isotope Beams (FRIB)
East Lansing
02.2023 - 04.2025
- Work with local law enforcement to maintain the FRIB safe and secure
- Responsible for the safety and security of FRIB
- Regular perimeter checks and patrols
Service Center Representative
Michigan State University
East Lansing
04.2022 - 01.2023
- Provided vital assistance to staff and students, demonstrating excellent communication abilities.
- Handled logging and shipping of student packages, streamlining the process for timely receipt.
Greencoat Security Officer
Michigan State University
East Lansing
10.2021 - 01.2023
- Worked with local law enforcement to provide a safe and manageable environment for the community during special events such as football games
- Conduct visual and pat-down searches of people that were entering MSU facilities
- Assisted police officers with parking safety and enforcement
Security Officer
UPS
McAllen
06.2021 - 08.2021
- Perform frisks and pat-down searches
- Use of x-ray machine scanners and metal detectors
- Frequent patrolling around the property
Education
MS - CYBERCRIME & DIGITAL INVESTIGATION
Michigan State University
East Lansing05.2026
BA - CRIMINAL JUSTICE
Michigan State University
East Lansing12.2024
Skills
- Documentation and data entry
- Crisis and conflict management
- Communication and active listening
- Incident reporting and analysis
- Critical thinking
Certification
- Cisco: Introduction to Cybersecurity
- ArcX: Threat Intelligence 101
- Microsoft Word
- Microsoft Excel
Languages
Spanish, Intermediate
Timeline
Compliance Analyst
Vertafore
04.2025 - Current
Overnight Security Officer
Facility for Rare Isotope Beams (FRIB)
02.2023 - 04.2025
Service Center Representative
Michigan State University
04.2022 - 01.2023
Greencoat Security Officer
Michigan State University
10.2021 - 01.2023
Security Officer
UPS
06.2021 - 08.2021
MS - CYBERCRIME & DIGITAL INVESTIGATION
Michigan State University
BA - CRIMINAL JUSTICE
Michigan State University