Angel Nolen
Las Vegas
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. 5+ years of hospitality and guest service.
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
5
5
years of professional experience
Work History
Food Server
Chick-fil-A
Las Vegas
02.2026 - Current
- Provided exceptional customer service during high-volume dining periods.
- Maintained cleanliness and organization of dining area and service stations.
- Greeted guests in a friendly and welcoming manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
Food Server
Shake Shack
Las Vegas
01.2025 - 11.2025
- Provided exceptional customer service during high-volume dining periods.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new team members on menu items and service standards.
- Provided excellent customer service in high-pressure dining environments.
- Handled cash transactions and processed payments efficiently.
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Welcomed customers to property and offered immediate assistance with needs.
- Restocked supplies of condiments, beverages and other items as needed.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Took orders accurately and communicated them to the kitchen staff promptly.
Meal prep
Chipotle
Las Vegas
11.2023 - 08.2024
- Restocked shelves with fresh ingredients for daily specials or meal preparation needs.
- Prepared daily reports regarding meal counts, waste management, stock levels.
- Adhered to health codes and regulations when preparing meals for customers.
Guest Advocate
Target
Las Vegas
07.2021 - 09.2023
- Assisted guests with product inquiries and provided exceptional customer service.
- Handled guest returns and exchanges efficiently and effectively.
- Resolved guest complaints and concerns with empathy and professionalism.
- Educated guests on promotions, sales, and loyalty programs to maximize engagement.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Maintained cleanliness standards throughout the store area.
- Answered customer inquiries regarding store policies and procedures.
- Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
- Provided excellent customer service in a fast-paced dining environment.
- Maintained high standards of job safety, productivity and quality.
- Ensured compliance with health and safety regulations at all times.
- Maintained product displays and organized merchandise to enhance guest experience.
Cashier
Rising Cain’s
Las Vegas
01.2021 - 09.2021
- Processed transactions efficiently at cash register for diverse customer base.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with inquiries and provided exceptional service experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Del Sol Academy
Las Vegas, NVSkills
- Customer service
- Order processing
- Cash handling
- Conflict resolution
- Team collaboration
- Problem solving
- Cleanliness standards
- Relationship building
- Service prioritization
- Time management
- Effective communication
- Attention to detail
- Sales engagement
- Organizational skills
- Language proficiency
- Multitasking capacity
- Analytical skills
- Excellent communication
- Reliable and responsible
- Health and safety regulations
- Professionalism
Timeline
Food Server
Chick-fil-A
02.2026 - Current
Food Server
Shake Shack
01.2025 - 11.2025
Meal prep
Chipotle
11.2023 - 08.2024
Guest Advocate
Target
07.2021 - 09.2023
Cashier
Rising Cain’s
01.2021 - 09.2021
Del Sol Academy