Angel Nunez
The Bronx,NY
Summary
With over 12 years of experience in store and retail sales, I have developed a strong background in sales, customer service, and proper merchandising. Throughout my career, I consistently complete tasks in challenging timelines and situations. My dedication to the business and the customer is unwavering. As an enthusiastic Sales and Customer Service professional, I bring expertise in communication and negotiation to every interaction. I am driven to provide superior quality customer service and constantly seek innovative ways to leverage my extensive knowledge of products and services to create solutions that drive loyalty, retention, and revenue.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Relief Sales Representative
Anheuser-Busch
The Bronx, NY
04.2023 - Current
- Covering high-volume route in Manhattan, Bronx and Queens
- Serving over 15 accounts on a daily basis
- Maintained accurate records of sales activity, ensuring timely reporting and proper documentation of all transactions.
- Implemented creative promotional strategies that increased product awareness among potential customers.
- Adapted quickly to changing market conditions, adjusting sales approach as needed for continued success.
- Effectively managed time and resources to maximize efficiency while covering a large territory.
- Increased sales revenue by building and maintaining strong relationships with customers.
- Collaborated with colleagues to develop new strategies for increasing product visibility in the market.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Independent Sub-Contractor
Supreme Logistics
New York, NY
02.2018 - 01.2023
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlists tasks.
- Delivery food products in accordance with all sanitation and safety principles.
Route Sales Representative
Frito Lay - Pepsico
Manhattan, USA
10.2011 - 01.2018
- Service independent businesses, regional/national chain accounts in an Up and Down the Street (UDS) route format
- Maintain and leverage relationships with accounts to increase sales and grow business, including strategizing how to merchandize products and displays
- Provide training and development to more than 12 new hires to date
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
Store Merchandiser/Sales Representative
C & J Beverages (Snapple Distributor)
East Harlem, USA
11.2006 - 10.2011
- Operated high-volume route of over 100 accounts in East Harlem, servicing independent businesses and regional/national chains
- Maintained relationships with accounts and actively fostered new ones to grow and add to sales portfolio
- Evaluated and enhanced marketing and product positioning strategies within stores to improve sales and grow business
- Submitted and maintained accurate and neat reports in a timely manner, including presenting courteous personnel, daily transmission of daily activity, and analyzing accounts with an aim of maximizing sales through advertising or distributor promotions
- Proven success in overall business operations, including collection of payments.
Education
High school diploma -
Colegio Padre Emiliano Tardiff
Dominican Republic07.2004
Skills
- Goal-oriented mindset
- Sales strategy development
- Brand Awareness Effective negotiation
- Customer Service
- Customer Relationship Building
- Customer Relations
- Product and service knowledge
- Product and Service Sales
- Flexible Hours
- Territory Management
- Customer Retention
Certification
- Fundamentals of Digital Marketing
- Google activate
- April 2020
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Relief Sales Representative
Anheuser-Busch
04.2023 - Current
Independent Sub-Contractor
Supreme Logistics
02.2018 - 01.2023
Route Sales Representative
Frito Lay - Pepsico
10.2011 - 01.2018
Store Merchandiser/Sales Representative
C & J Beverages (Snapple Distributor)
11.2006 - 10.2011
High school diploma -
Colegio Padre Emiliano Tardiff