Angel Oliden Tapia
American Recycling
Pea Ridge,AR
2
Languages
4
years of professional experience
Dedicated Sales Associate with expertise in customer service, teamwork, and problem-solving. Known for managing transactions efficiently while maintaining a positive customer experience and ensuring satisfaction.
Work History
Sales Associate
1 Year 2 Months- Processed transactions using point-of-sale systems efficiently and accurately.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to meet daily sales targets and improve service quality.
- Resolved customer inquiries and complaints to ensure satisfaction with services provided.
- Participated in training new staff on operational procedures and customer service standards.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
General Mechanic
1 Year 1 Month- Diagnosed and repaired vehicle mechanical issues, enhancing operational efficiency.
- Conducted routine maintenance inspections, ensuring compliance with safety standards.
- Assisted in training junior mechanics on proper tool usage and repair techniques.
- Maintained inventory of parts and supplies, optimizing resource availability for repairs.
- Documented repair activities accurately to uphold quality assurance protocols and regulatory guidelines.
- Sustained a high level of customer satisfaction through honest communication regarding potential issues found during inspection.
- Maintained up-to-date knowledge on automotive technology advancements through regular professional development opportunities.
- Increased shop efficiency by maintaining a clean, organized workspace and proper use of tools and equipment.
Technician
11 Months- Operated and maintained telecommunications equipment to ensure optimal performance.
- Assisted in training new technicians on equipment usage and troubleshooting techniques.
- Implemented process improvements that reduced downtime during installations and repairs.
- Provided on-site support for clients, delivering effective solutions to meet their communication needs.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
General Laborer
1 Year 2 Months- Operated machinery for loading and unloading freight efficiently.
- Maintained cleanliness and organization of work areas to enhance safety.
- Assisted in inventory management by tracking shipments and supplies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Increased productivity with effective communication and collaboration among team members.
Education
High School Diploma
Skills
Cash register operation
Customer service
Stocking and receiving
Dependable and timely
Problem-solving skills
Point-of-sale systems
Inventory management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
American Recycling
04.2025 - 06.2026Read More
General Mechanic
Pepboys Parts And Auto
02.2024 - 03.2025Read More
Technician
Turn Around Communications
01.2023 - 12.2023Read More
General Laborer
ABLE Freight Services
04.2022 - 06.2023Read More
Jordan High School
High School Diploma
Read More