Angel Oxendine
Orange Park,FL
Summary
Dynamic and engaging Sales Associate with a proven track record at Planet Vape and Smoke, excelling in customer service and cash handling. Demonstrated ability to foster customer loyalty and enhance satisfaction through effective communication and problem-solving skills. Expert in managing financial transactions and promoting merchandise, significantly contributing to team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Planet Vape and Smoke
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Host / Server
Twin Peaks
11.2021 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sale Associate
Puff and Stuff Smoke Shop
01.2021 - 11.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sale Associates
Planet Vape and Smoke
01.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Saint Augustine High School
Saint Augustine, FL05.2020
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Exceptional customer service
Cash Handling
Timeline
Sales Associate
Planet Vape and Smoke
02.2024 - Current
Host / Server
Twin Peaks
11.2021 - 12.2023
Sale Associate
Puff and Stuff Smoke Shop
01.2021 - 11.2021
Sale Associates
Planet Vape and Smoke
01.2020 - 08.2020
High School Diploma -
Saint Augustine High School
Similar Profiles
Jailene MinayaJailene Minaya
Sales Associate/Cashier at Planet 420 Smoke & Vape ShopSales Associate/Cashier at Planet 420 Smoke & Vape Shop
Avery HartshornAvery Hartshorn
Cashier at Gold Wasser Smoke and VapeCashier at Gold Wasser Smoke and Vape
Karim NashedKarim Nashed
Part Owner /Retail Sales Manager at Smoke and Vape Shop [ BTW.INC ]Part Owner /Retail Sales Manager at Smoke and Vape Shop [ BTW.INC ]