Angel Pacheco
Sarasota
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Host/Take-out Specialist/Busser/Barback/Food Runner
Yard House
Sarasota
01.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist and reservations using the floor seating chart.
- Collaborated with team members to maintain smooth restaurant operations.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored waiting list.
- Prepared take-out orders with attention to detail and presentation.
- Communicated with kitchen staff to ensure order accuracy and timeliness.
- Managed customer inquiries and resolved issues promptly and professionally.
- Maintained cleanliness and organization of the take-out area for efficiency.
- Processed payments using point-of-sale systems accurately and quickly.
- Received payments, returned accurate change and closed checks in POS system.
- Provided friendly customer service while interacting with guests in person or over the phone.
- Maintained cleanliness of dining areas and ensured proper table settings.
- Bussed and reset tables in an orderly fashion.
- Wiped down and cleaned chairs, booths, and highchairs.
- Took initiative to help others whenever necessary.
- Ensured that each table was properly set before seating guests.
- Maintained cleanliness of bar area and equipment during busy service hours.
- Stocked bar shelves with glassware and supplies for efficient service.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Consistently checked inventory levels and communicated needs to management team.
- Communicated effectively with kitchen staff for order accuracy.
- Followed health and safety guidelines in food handling practices.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
Front of House Employee
Chick-fil-A
Sarasota
06.2022 - 12.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Operated point-of-sale systems to process orders efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Resolved any customer complaints or issues promptly with professionalism.
- Assisted with training new front of house employees on procedures and policies.
- Assisted in training new staff on operational procedures and customer interaction.
- Operated cash register to process cash, check, and credit card transactions.
Education
Booker High School
Sarasota, FloridaSkills
- I work well under pressure, Im a team player, and I can multitask I take care of guests’needs I clean and leave tables organized I’ve worked as a barback, I cleaned dishes, restocked alcohol, and changed kegs I also handled takeout orders, making sure everything was correct and included utensils and sauces, along with handling transactions and cash I’ve also worked as a food runner, making sure orders were correct and I made sure to put the right utensils with the orders
Timeline
Host/Take-out Specialist/Busser/Barback/Food Runner
Yard House
01.2025 - Current
Front of House Employee
Chick-fil-A
06.2022 - 12.2024
Booker High School