Angel Phillips

Managed phone communications and scheduled appointments efficiently. Supported accounts receivable processes and assisted with insurance inquiries.

• Assisted in maintaining accurate patient records using dental practice management software.
• Coordinated communication between patients and dental team to enhance service delivery.
• Provided front desk support, ensuring a welcoming environment for patients and visitors.
• Handled incoming calls and inquiries, directing them to appropriate staff members promptly.
• Processed patient payments and insurance claims with attention to detail and accuracy.
• Supported dental procedures by preparing necessary materials and equipment in advance.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.