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Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Motivated Peer Support Specialist dedicated to coaching clients through life changes. Creates customized, structured support plans. Energetic and friendly with strong relationship-building skills.
Client-focused Peer Recovery Support Specialist with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention.

Dynamic customer service professional with a proven track record at Frontier Airlines, excelling in problem resolution and relationship building. Recognized for enhancing customer satisfaction through effective complaint handling and empathetic communication. Adept at multitasking and utilizing CRM systems to streamline operations, consistently achieving performance metrics and fostering loyalty.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Dynamic and adaptable professional with extensive experience in retail/fast food management, customer service, and team leadership. Proven track record as a Store Manager and Barista, demonstrating strong capabilities in operational efficiency, cash management, and loss prevention. Skilled in building customer relationships, training staff, and handling internal and external communications. Recognized for ability to lead teams, resolve conflicts, and maintain attention to detail while managing multiple tasks. Committed to delivering exceptional service and driving organizational success.
Dedicated and detail-oriented professional seeking a full-time permanent position that leverages my experience in customer service, data entry, and cashier roles. Eager to contribute to team success while pursuing opportunities for growth and advancement within the organization.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Angel Ponce

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Customer Service Agent

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High School Diploma -

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Customer Service Agent

High School Diploma -

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