Angel Ramos
San Luis
Summary
Quality assurance professional with proven expertise in maintaining high standards and ensuring product compliance. Adept at identifying and resolving issues to uphold quality benchmarks. Known for collaboration, reliability, and adaptability to changing requirements, with strong analytical and inspection skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
O'Reilly Auto Parts
Somerton, AZ
09.2025 - Current
- Utilized inventory management software to track parts availability
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Served customers in-store and by telephone, addressing inquiries and processing orders
- Trained and mentored staff on sales techniques and product knowledge.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Field Engineer
Allo Communications
Yuma, AZ
06.2022 - 07.2025
- Collaborated with team members to swiftly resolve technical issues, enhancing overall workflow
- Identified major issues that could arise and provided solutions for these problems
- Coordinated with clients to address inquiries and deliver timely technical support, improving client satisfaction
- Identified potential issues and developed proactive solutions to mitigate risks
Delivery Driver
Pizza and Beer
San Luis, AZ
04.2021 - 06.2022
- Delivered orders promptly, enhancing customer satisfaction and maintaining delivery protocol compliance
- Navigated routes using GPS technology, reducing delivery time and optimizing fuel consumption
- Communicated with customers about order status and resolved delivery issues to ensure a positive experience
Education
No Degree - Automotive Technology
Arizona Western College
Yuma, AZ05-2022
High School Diploma - undefined
San Luis High School
San Luis, AZ05-2020
Skills
- Customer service
- Verbal and written communication
- Email communication
- Problem-solving skills
- Teamwork
- Attention to detail
- Time management
- Organizational skills
- Reliability and punctuality
- Strong work ethic
- Patience and empathy
- Clean driving record
Certification
- Certified Section 609 Clean Air Act
- Certified OSHA
- Arizona Driver License
LANGUAGES
Spanish
Native or Bilingual
Timeline
Assistant Manager
O'Reilly Auto Parts
09.2025 - Current
Field Engineer
Allo Communications
06.2022 - 07.2025
Delivery Driver
Pizza and Beer
04.2021 - 06.2022
High School Diploma - undefined
San Luis High School
No Degree - Automotive Technology
Arizona Western College