Angel Rosario
Cape Coral,FL
Summary
Dynamic operations supervisor with a proven track record at Riverstone Logistics, enhancing team productivity and optimizing workflows. Skilled in operations management and staff supervision, I excel in driving performance improvements and fostering customer relationships. Achieved significant enhancements in operational efficiency and team productivity, demonstrating strong leadership and logistical oversight.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Riverstone Logistics
11.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Check-in Associate
Ralphs Transfer Inc
09.2023 - 11.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cook
The Firestone Skybar & Martini Bar
02.2023 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Sales Associate
Kohls
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cook
The Firestone Skybar & Martini Bar
09.2022 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Crew Member
McDonald's
09.2021 - 05.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
GED -
Lee County Adult Education
Fort Myers, FL09-2022
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Warehouse operations
- Logistics oversight
- Customer relationship development
- Inventory coordination
- Workflow optimization
Languages
Spanish
Professional Working
Timeline
Operations Supervisor
Riverstone Logistics
11.2023 - Current
Check-in Associate
Ralphs Transfer Inc
09.2023 - 11.2023
Cook
The Firestone Skybar & Martini Bar
02.2023 - 08.2023
Sales Associate
Kohls
11.2022 - 02.2023
Cook
The Firestone Skybar & Martini Bar
09.2022 - 10.2022
Crew Member
McDonald's
09.2021 - 05.2022
GED -
Lee County Adult Education
Similar Profiles
Rebecca StatonRebecca Staton
Outbound Manager at Riverstone LogisticsOutbound Manager at Riverstone Logistics
Santonio MorrisonSantonio Morrison
Operations Supervisor at Riverstone LogisticsOperations Supervisor at Riverstone Logistics
Amanda ColeAmanda Cole
Operations Coordinator at Riverstone LogisticsOperations Coordinator at Riverstone Logistics