Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angel Rosario

Williamsburg,VA

Summary

Professional with strong background in customer service, adept at creating positive experiences and resolving issues efficiently. Known for exceptional communication, problem-solving abilities, and adaptability in fast-paced environments. Demonstrates unwavering commitment to team collaboration and achieving tangible results, ensuring customer satisfaction and operational success. Proficient in handling inquiries, processing transactions, and managing customer interactions with friendly and approachable demeanor.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Gun Counter/ Customer Service Associate

Army Exchange
04.2025 - Current
  • Assisted in developing process documentation for operational workflows.
  • Supported team in executing daily tasks and meeting project deadlines.
  • Ensures proper completion of ATF "4473" and required forms, applicable state forms "SP 65" necessary for background checks "NICS", certifying and screening all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements, and preventing possible straw purchases.

Freight Team Associate

Home Depot
01.2022 - 11.2022
  • Assisted in unloading and sorting freight shipments efficiently.
  • Operated material handling equipment to move products safely.
  • Maintained organization of stock and replenished inventory as needed.
  • Collaborated with team members to streamline workflow processes.

Watercraft Operator

US ARMY
01.2011 - 11.2016
  • Operated various watercraft in compliance with safety regulations and operational guidelines.
  • Conducted routine maintenance and inspections on equipment to ensure optimal performance.
  • Assisted in navigation and route planning for efficient waterway travel.
  • Collaborated with team members to coordinate vessel schedules and assignments.

State Police

Puerto Rico State Police
03.2000 - 12.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Enforced laws and regulations to maintain public safety and order.
  • Conducted thorough investigations of criminal activities and incidents.

Education

Bachelor of Science - Software Engineering

ECPI
Newport News, VA
03-2022

Associate of Science - Police Science

Criminal Justice Collage of Puerto Rico
Gurabo Puerto Rico
03-2002

Skills

  • Strong work ethic
  • Quick learner
  • Patience and tolerance
  • Goal oriented
  • Professional appearance
  • Teamwork

Certification

FastBound certificate

Virginia Seller ID

Virginia Concealed Handgun Permits

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Gun Counter/ Customer Service Associate

Army Exchange
04.2025 - Current

Freight Team Associate

Home Depot
01.2022 - 11.2022

Watercraft Operator

US ARMY
01.2011 - 11.2016

State Police

Puerto Rico State Police
03.2000 - 12.2010

Bachelor of Science - Software Engineering

ECPI

Associate of Science - Police Science

Criminal Justice Collage of Puerto Rico

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