Goal-oriented individual versed in greeting high volumes of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Navy Exchange North Island
02.2025 - Current
Developed expertise in inventory management, ensuring accurate stock levels and efficient replenishment processes.
Trained and mentored new associates, enhancing team performance and customer service skills.
Enhanced customer satisfaction by providing tailored solutions and addressing inquiries promptly and effectively.
Assisted in planning promotional events, contributing to increased foot traffic and sales growth during peak periods.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging using SIMS.
Rotated stock and restocked shelves to maintain product availability and store appearance.-
Trained team members on effective planogram resets to maintain organized and visually appealing product displays.
Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Merch Assistant Manager
Dollar Tree
08.2019 - 11.2025
Implemented inventory management processes to optimize stock levels and reduce shrinkage.
Oversaw cash management procedures, ensuring accuracy in daily financial reporting.
Enhanced store layout based on customer feedback to improve shopping experience and increase sales efficiency.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assisted in organizing and overseeing assignments to drive operational excellence.
Worked flexible hours across night, weekend, and holiday shifts.
Conducted inventory checks to maintain accurate stock levels and reduce discrepancies.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Front End
Target
11.2018 - 01.2019
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in inventory management to maintain optimal stock levels for product availability.
Collaborated with team members to enhance store presentation and merchandising strategies.
Streamlined checkout processes, improving transaction efficiency and reducing wait times.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.