ANGEL SALGADO
BENSENVILLE,USA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Stonewood Ale House
Schaumburg, IL
07.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
SERVER
Outback Steakhouse
Schaumburg
04.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
BARTENDER
Cafe Mistiko
Deerfield, IL
03.2023 - 05.2024
- Help prepare for parties, weekly events and sporting events or private party's as well as company one and walk in ones
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Bar Down
Hoffman Estates, IL
03.2022 - 07.2022
- Helped guests with party events, bowling leagues, and take care of weekly bar events
- Help out with the banquet hall events, poker events and private events.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender/ Server/ Trainer
Takito Restaurants
Chicago, IL
01.2022 - 02.2023
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Enhanced efficiency in drink management with continual review and adjustment of dispensing volumes and supplies.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Coordinated with management to identify training needs, leading to more streamlined onboarding process for new hires.
Bartender
P.F. Chang's
Schaumburg, IL
12.2021 - 03.2022
- Attended to guests at the bar as well as table section with also taking care of To Go orders
- Updated customers with there orders from the moment they order to when it's it's time to run the food and drinks.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Bartender
Uncle Julio's
Schaumburg, IL
11.2021 - 02.2022
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Associate Of Applied Science - IT
College of Dupage
Glen EllynHIGH SCHOOL DIPLOMA -
Elk Grove High School
Elk Grove Village, IL2014
Skills
- Strong work ethic
- Guest engagement
- High volume dining
- Liquor, wine, and food service
- Team member support
- Multitasking and organization
- Upselling techniques
- Menu presentation
Certification
- Basset
- Food Handler
- Allergy Certification
- Sanitation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Stonewood Ale House
07.2024 - 01.2025
SERVER
Outback Steakhouse
04.2024 - 07.2024
BARTENDER
Cafe Mistiko
03.2023 - 05.2024
Bartender
Bar Down
03.2022 - 07.2022
Bartender/ Server/ Trainer
Takito Restaurants
01.2022 - 02.2023
Bartender
P.F. Chang's
12.2021 - 03.2022
Bartender
Uncle Julio's
11.2021 - 02.2022
Associate Of Applied Science - IT
College of Dupage
HIGH SCHOOL DIPLOMA -
Elk Grove High School