Angel Sanchez
ABL Express
Chicago,IL
1
Language
12
years of professional experience
Sales Manager managing online sales of 25–50 orders per week, inventory control, and customer service across local and national distribution. Drives purchasing, marketing, and onsite quality control to keep orders moving and protect product standards. Coordinates day-to-day sales operations with a practical focus on availability, service, and fulfillment.
Work History
Sales Manager
3 Years 8 Months- Managing Online Sales
- Purchasing/Inventory Control
- Marketing
- Customer Service
- Local and national distribution
- Onsite quality control
- Led sales team in strategic planning and execution of sales initiatives to drive revenue growth.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Monitored performance metrics to ensure alignment with quarterly sales goals and objectives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Supervisor
6 Months- Investigated equipment failures using a variety of troubleshooting techniques.
- Was in charge of training new employees.
- Supported Operation Supervisor in enforcing production regulations, laws, and established policies throughout the operational stages.
- Assessed work performance through scheduled and impromptu evaluations.
- Employees are coached and counseled to ensure that each work process is carried out in accordance with company policies.
- Maintained a high level of morale and teamwork on the production floor through frequent communication with 400 employees.
- Adjusted job assignments and schedules based on business needs.
Retail Manager
8 Years 4 Months- Trained and developed new employees to make their transition into the team as smooth as possible.
- Provided hands-on assistance to customers in order to provide support and stay up to date on their preferences and purchasing habits.
- Collaborated with various departments to ensure that branding was consistent with the company's standards and strategies.
- Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent.
- Effectively assigned tasks to keep operations running smoothly and employees focused during high-traffic times.
Education
Associate of Science - Business Management
Skills
Operations management
Scheduling
Strategic planning
Project management
Process improvement
Inventory control
Sales operations
Customer service management
Performance management
Loss prevention
Employee coaching
Team scheduling software
POS systems
Labor budget management
Merchandising
Languages
Spanish
Full Professional
Timeline
Sales Manager
ABL Express
12.2022 - CurrentRead More
Supervisor
NEP
06.2022 - 12.2022Read More
Retail Manager
Verizon Wireless
08.2014 - 12.2022Read More
University of Illinois
Associate of Science from Business Management
Read More