Angel Schoenhardt
Denver,NC
Summary
Motivational Supervisor with 20+ years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.
Overview
18
18
years of professional experience
Work History
Patient Services Coordinator
Cora Physical Therapy
Denver , NC
07.2024 - Current
- Greeted patients and visitors in a friendly and professional manner.
- Ensured medical records were accurately updated with patient information.
- Assisted with scheduling appointments for patients.
- Managed the flow of incoming calls from patients and other healthcare providers.
- Performed data entry into electronic health record system.
- Maintained accurate documentation of patient visits and follow-up care plans.
- Coordinated the release of medical records to third parties upon request.
Co Owner
CC's Cafe and Catering
Denver , NC
01.2021 - Current
- Developed strategies for increasing customer loyalty and satisfaction.
- Created marketing campaigns to promote products and services.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
I/DD Assessment Team Supervisor
Cardinal Innovations Healthcare Solutions
Kannapolis, NC
08.2008 - 12.2020
- Developed and implemented policies to improve team performance.
- Monitored team members' progress, provided feedback and guidance as needed.
- Organized daily work schedules and delegated tasks to ensure timely completion of projects.
- Evaluated individual team member's performance and provided constructive criticism when necessary.
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Communicated effectively with other departments to ensure that all projects are completed on time.
- Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
- Assisted in hiring new employees by conducting interviews, providing recommendations.
- Performed quality assurance checks on products prior to shipment or delivery.
- Trained employees on daily tasks and coached to improve performance.
I/DD Assessment Specialist
Cardinal Healthcare Solutions
Kannapolis, NC
08.2006 - 08.2008
- Coordinated with staff to ensure successful implementation of assessment activities.
- Conducted the Supports Intensity Scale Assessment for both adults and children.
- Scheduled all assessments with relevant team members and families.
- Maintained Assessment qualifications.
- All documentation required for the position has been completed.
- Conducted all necessary assessments to address the needs of families and their members.
Education
Bachelor of Science - Human Services
Hilbert College
Hamburg, NY05-1997
Skills
- Staff Management
- Project Management
- Staff Development
- Communication
- Interpersonal Communication
Affiliations
- Travel
- Family
- Animals
Timeline
Patient Services Coordinator
Cora Physical Therapy
07.2024 - Current
Co Owner
CC's Cafe and Catering
01.2021 - Current
I/DD Assessment Team Supervisor
Cardinal Innovations Healthcare Solutions
08.2008 - 12.2020
I/DD Assessment Specialist
Cardinal Healthcare Solutions
08.2006 - 08.2008
Bachelor of Science - Human Services
Hilbert College
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