Angel Smith
Perry Hall,MD
Summary
Compassionate and Dedicated customer service worker motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities.
Overview
9
9
years of professional experience
Work History
Service Manager
Bandito's Bar & Kitchen
Perry Hall, MD
- Current
- Oversee daily operations, ensuring efficient service and exceptional guest experiences in a high-volume, fast-paced environment.
- Manage and control operating expenditures, contributing to cost-effective practices and profitability.
- Build and maintain strong relationships with team members and guests, fostering a welcoming and service-oriented atmosphere.
- Conduct weekly inventory audits and manage supply orders to ensure optimal stock levels and minimize waste.
- Create and manage employee schedules to align with labor budgets and operational needs.
- Train, mentor, and develop new team members, promoting a culture of continuous improvement and accountability.
- Troubleshoot and maintain the Toast POS system, ensuring smooth transaction processing and minimal downtime.
- Collaborate with upper management on strategic initiatives, promotions, and operational improvements.
- Ensure compliance with health, safety, and sanitation standards.
Utility Worker
Terumo
Elkton, MD
08.2019 - 10.2022
- Performed manual and/or repetitive job duties which included inspecting, packing, and assembling of product.
- Manually packed product into proper shelf packs/cases/shippers/bags, etc.
- Ability to inspect both visually and functional aspects of products.
- Ability to assemble product as required; may need use of hand tools.
- Included some equipment operation.
- Maintained clean work area.
- Responsible to follow requirements of TMC Quality System; including but not limited to: process controls, inspection procedures, document/data control, and change control practices.
Receptionist
Alpha Health Center
Elkton, MD
06.2017 - 08.2019
- Patient Interaction
- Greet and attend to patients in person and over the phone
- Assisted the providers with clerical needs
- Professionally assist doctors, staff, visitors and patients
- Answer phone calls in a professional and courteous manner
- Perform all duties within HIPAA regulations
- Schedule appointments between departments
- Complete accurate documentation of patient visits
Education
Diploma - undefined
North East High School
Northeast, MD06.2017
Skills
- Problem Solving
- Critical Thinking
- Executive Team Leadership
- Strong Verbal Communication
- Budgeting & Finance
- Detailed
- Adaptability
- Time Management
Languages
English
Elementary
Timeline
Utility Worker
Terumo
08.2019 - 10.2022
Receptionist
Alpha Health Center
06.2017 - 08.2019
Service Manager
Bandito's Bar & Kitchen
- Current
Diploma - undefined
North East High School