Summary
Overview
Work History
Education
Skills
Affiliations
References
Volunteering
Timeline
Generic

Angel Smith

HOUSTON

Summary

Hardworking, dedicated and Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. I truly care about the position at any job and strive to become the best at what I do

Overview

9
9
years of professional experience

Work History

Shift Manager

Starbucks
HOUSTON
05.2020 - Current
  • Supervised daily operations, enhancing store functionality and team coordination.
  • Trained and mentored new partners on company standards and procedures.
  • Managed inventory levels to maintain product availability and quality.

Ensured smooth operation of store by managing workflow and team activities.

  • Implemented process improvements to enhance service efficiency and customer satisfaction.
  • Resolved customer complaints effectively to maintain a positive experience.
  • Coached and guided team members, fostering skill development and improved performance.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.

Assistant Manager

Smoothie king
HOUSTON
01.2018 - 04.2020
  • Oversaw inventory management and product ordering processes.
  • Assisted in managing daily operations and staff scheduling.
  • Trained new employees on company policies and procedures.

Floor Associate

Bath & Body Works
HOUSTON
12.2017 - 01.2018
  • Assisted customers with product selection and inquiries on the sales floor.
  • Maintained visual merchandising standards to enhance store presentation and appeal.
  • Stocked shelves with products while ensuring proper organization and availability.

Education

Klein Forest High School
Houston, TX

Skills

  • Inventory management
  • Cash management
  • Sales analysis
  • Financial oversight
  • Process improvement
  • Time management
  • Problem solving
  • Conflict resolution
  • Customer service

Affiliations

  • Into holistic health and overall health improvements
  • Viewing scenery
  • Learning instruments

References

References available upon request.

Volunteering

  • I’ve volunteered through my current job, we have endless communities and I’ve attended events for multiple
  • - black partner network
  • - Hispanic partner network
  • - disability partner network

Timeline

Shift Manager

Starbucks
05.2020 - Current

Assistant Manager

Smoothie king
01.2018 - 04.2020

Floor Associate

Bath & Body Works
12.2017 - 01.2018

Klein Forest High School
Angel Smith