Angel Solano
Cracker Barrel Restaurant
Pearland
1
year of professional experience
Enthusiastic professional with transferable skills in customer service and teamwork. Demonstrates ability to adapt to changing environments and efficiently manage tasks during peak periods. Ready to contribute to a positive work atmosphere and enhance customer satisfaction.
Work History
Server
8 Months- Provided prompt and friendly service to ensure positive dining experiences.
- Assisted customers with menu selections and dietary preferences.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Processed customer orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
- Adapted quickly to changing environments and guest needs during busy periods.
- Supported team members by assisting with training new staff on service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.`
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Professional appearance
Order taking
Customer satisfaction
Organization
Exceptional communication
Menu recommendations
Cleaning and sanitizing
Order accuracy
POS system operation
Menu memorization
Detail-oriented
Table setting
Dining area maintenance
Allergy awareness
High volume dining
Safe food handling
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Server
Cracker Barrel Restaurant
05.2025 - 01.2026Read More
Shadow Creek High School
High School Diploma
Read More