Angel Sotelo
National City,CA
Summary
Dedicated RVT student with great experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Eager to learn more and solidify the skills learned from school through hands-on experience.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist/Kennel Worker
Camp Schultz Dog Board And Play
2022.07 - 2023.11
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to [State] health code guidelines.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
Dog Washer
Happy Dog Spaw
2021.03 - 2021.09
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Reset procedure rooms between appointments and disinfected equipment.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Customer Service Leader
Burlington Coat Factory Department Store
2020.10 - 2022.06
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Veterinary Technology
San Diego Mesa College
San Diego, CA05.2024
Skills
- Client Communication
- Time management skills
- Administrative Support
- Team Collaboration
- Organizational Skills
- Adaptability
- Problem-solving abilities
- Dependable and Responsible
Internships
San Diego Department of Animal Services - RVT Student Intern
September 2023 - December 2023
Town and Country Animal Hospital - RVT Student Intern
February 2024 - Present
As a RVT student intern I did hands-on training under the supervisor of an RVT. I assisted in examinations, administering medications, monitoring health status, and prepping animals for surgery. I performed laboratory tests and maintained records.
Timeline
Front Office Receptionist/Kennel Worker
Camp Schultz Dog Board And Play
2022.07 - 2023.11
Dog Washer
Happy Dog Spaw
2021.03 - 2021.09
Customer Service Leader
Burlington Coat Factory Department Store
2020.10 - 2022.06
Associate of Science - Veterinary Technology
San Diego Mesa College
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