Angel Valle
Loveland,Colorado
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server
Biaggi's Ristorante Italiano
Loveland, CO
01.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Trained new servers on menu knowledge and service standards.
Server Assistant
Long Horn Steakhouse
Fort Collins, Colorado
08.2023 - 08.2024
- Facilitated customer engagement through welcoming interactions and positive body language.
- Addressed customer needs through attentive listening and empathetic responses to foster loyalty and repeat business.
- Promoted a collaborative environment by utilizing communication and teamwork skills to optimize customer service delivery.
Intern
North Range Behavioral Health
Greeley, CO
01.2024 - 05.2024
- Assisted in developing individualized treatment plans for clients, ensuring tailored support.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Conducted client intake assessments and documented findings accurately in electronic health records.
- Supported crisis intervention efforts, providing immediate assistance to clients in distress.
Happy Hearts Mentor
Laurel Elementary
Fort Collins, Colorado
08.2022 - 05.2023
- Fostered emotional well-being in my two students through weekly sessions, enhancing communication skills and resilience.
- Implemented targeted behavior plans, reducing disruptions and fostering a sense of belonging among my two students
- Collaborated with teachers and school social workers to address socio-emotional concerns, strengthening school partnerships for holistic student support.
Walmart Associate
Walmart
Loveland & Fort Collins, Colorado
10.2018 - 01.2023
- Unloaded trucks with a team of associates, increasing teamwork and collective efficiency so the store can be properly stocked
- Stocked departments with an associate, increasing communication and practicing divide and conquer
- Provided customer services, increasing Walmart’s reviews, sales, and customer satisfaction
Landscaper
JJ Sprinklers
Loveland, Colorado
05.2011 - 08.2022
- Speak with clients by meeting their needs with active listening and proper communication to create a budget-friendly estimate and create a layout for their dream home.
- Communicate with co-workers using teamwork skills like task orientation to complete projects
Education
Bachelor of Social Work -
Colorado State University
05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Quick learner
- Problem-solving
- Teamwork and collaboration
- Goal-oriented mindset
Accomplishments
- Walmart Sales Associate of the Month
- Jabaily Community Service Award
- Loveland Rotary Honor Award
- Spanish Seal of Biliteracy
- Student Hero Award by House of Neighborly Services
- Building The Leaders of Tomorrow 2019 Award
- DAR Good Citizen
- FRCC Student Tenacity Award 2021
- Deans list every semester
Guest Services Qualifications
- Achieved dean’s list while attending Colorado State University
- Maintained a strong GPA as a full-time student while working around 30 hours a week
- Awarded Employee of the Month
- Built and advocated for the houseless community by providing tiny homes to the city of Loveland
- Was President of Key Club, a representative for a drug and alcohol abstinence club, and was a peer counselor for 2 years.
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Server
Biaggi's Ristorante Italiano
01.2025 - Current
Intern
North Range Behavioral Health
01.2024 - 05.2024
Server Assistant
Long Horn Steakhouse
08.2023 - 08.2024
Happy Hearts Mentor
Laurel Elementary
08.2022 - 05.2023
Walmart Associate
Walmart
10.2018 - 01.2023
Landscaper
JJ Sprinklers
05.2011 - 08.2022
Bachelor of Social Work -
Colorado State University