Angel Vargas
531 S Mills Ave,FL
Summary
Skilled Dispatcher and Truck Driver with a proven track record at Covenant Transport, adept in stress tolerance and route planning. Excellently managed a fleet of 50, enhancing emergency response times and ensuring safe, timely deliveries. Demonstrates exceptional customer service and decision-making skills, streamlining dispatch operations for peak efficiency.
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Dispatcher
Vctlogisticllc
07.2016 - 09.2020
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Reduced response times to emergency situations, coordinating effectively with multiple agencies.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Truck Driver
Covenant Transport
08.2000 - 04.2014
- Operated heavy-duty trucks to transport cargo, meeting all legal and safety standards.
- Conducted pre-trip inspections to identify and resolve potential issues before departure.
- Navigated complex routes for timely deliveries across urban and rural areas.
- Monitored vehicle performance to identify maintenance needs and ensure safety on the road.
Education
Bachelor of Accounting - Accounting And Finance
Colegio Universitario Ana G Mendez
Cupey, PR08-2021
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Dispatching procedures
- Dispatch coordination
- Schedule management
- Route planning
Certification
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
- OSHA Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification – Occupational Safety and Health Administration.
1 millón miles safe driver
Awarded by Covenant Transport INC
Languages
Spanish
Full Professional
Timeline
Dispatcher
Vctlogisticllc
07.2016 - 09.2020
Truck Driver
Covenant Transport
08.2000 - 04.2014
Bachelor of Accounting - Accounting And Finance
Colegio Universitario Ana G Mendez