Angel Vazquez
Turlock,CA
Summary
Talented server bringing skills in order management, and adept at multitasking, I excelled by enhancing customer satisfaction through exceptional service and effective communication. Skilled in cash handling and conflict resolution, I led team efforts to improve service quality, trained new staff, and ensured seamless dining experiences, significantly raising team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sever
Loza Wine & Crepes
08.2019 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Turlock High School
Turlock, CA05-2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Suggestive Selling
- Adaptable and Flexible
- Effective Communication
- Conflict and Complaint Resolution
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Sever
Loza Wine & Crepes
08.2019 - 10.2024
- ServSafe Food Handler Certification - National Restaurant Association.
High School Diploma -
Turlock High School
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