Angel Velez
Bronx,NY
Summary
Meticulous and experienced with several years of experience in data entry with strong organizational skills. Skilled at entering and organizing mass amounts of data quickly and accurately. Quick learner and expert in streamlining data entry procedures and implementing in operating system use for company's needs.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pay-to Verification Processor
1199 National Benefit Fund
09.2017 - 11.2021
- Entered 200 - 500 data claim entries on a daily basis.
- Evaluated accuracy and quality of data entered in agency Document Management System (DMS).
- Utilized reference files such as member enrollment and provider records for data verification.
- Prepared member and provider claim data information.
Department Clerk
1199 National Benefit Fund
09.2000 - 09.2017
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Entered 800-1000 data entry claims on a daily basis.
- Daily operating systems - QNXT and Document Management system database (DMS).
- Compiled and analyzed data of dental claims and X-Rays to appropriate processing staff.
Benefit Communicator
Home Care Industry Local 32B-32J-144
02.2000 - 08.2000
- Provided primary customer phone and in-person support for union members to resolve claim errors and billing discrepancies.
- Liaised daily with Blue Cross/Blue Shield insurance company and physician's offices for member insurance resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Mail Clerk
Home Care Industry Local 32B-32J-144
04.1998 - 01.2000
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Processed and organized incoming mail for distribution to appropriate departments.
- Coordinated mail delivery, pick-up and tracking for smooth dispatch operations.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Operated postal machines, including postage meters and mail-processing machines.
- Assisted with implementing new mailroom systems and training staff to improve operations.
Security Officer
City Of New York Parks & Recreation
02.1998 - 03.1998
- Greeted guests and members professionally and courteously to cultivate welcoming atmosphere in a senior recreation center and around the facility grounds while making safety a top priority.
- Inspected membership identification, followed-up daily security logs and filed incident reports to successfully manage complaints.
- Conducted regular patrols of key areas, performed crowd controls at special events and controlled security concerns.
Education
High School Diploma -
Franklyn D. Roosevelt High School
Brooklyn, NYSkills
- Experienced Data Entry
- Maintains confidentiality
- Customer Service
- Critical Thinking
- Work Independently
- Professional and mature
- MS Office
- Word processing
Languages
Spanish
Professional Working
English
Native or Bilingual
Certification
- Occupational Safety and Health Administration (OSHA) certified, 40-hour Construction Safety and Health
Timeline
Pay-to Verification Processor
1199 National Benefit Fund
09.2017 - 11.2021
Department Clerk
1199 National Benefit Fund
09.2000 - 09.2017
Benefit Communicator
Home Care Industry Local 32B-32J-144
02.2000 - 08.2000
Mail Clerk
Home Care Industry Local 32B-32J-144
04.1998 - 01.2000
Security Officer
City Of New York Parks & Recreation
02.1998 - 03.1998
High School Diploma -
Franklyn D. Roosevelt High School
- Occupational Safety and Health Administration (OSHA) certified, 40-hour Construction Safety and Health
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