Angel Vermillion
Oconto Falls,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CSR/Bank Teller
Peshtigo National Bank
Oconto Falls, WI
12.2022 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Performed cash handling duties including counting currency, coins and checks.
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
Service Writer
Doc's Harley-Davidson
Bonduel, WI
12.2021 - 12.2022
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Communicated repair information to customers in a professional manner.
- Maintained customer database with current contact information and vehicle records.
- Processed payments for completed services using cash register or point-of-sale systems.
- Advised customers on preventative maintenance schedules for their vehicles based on manufacturer recommendations.
- Followed up with customers after the completion of service to ensure satisfaction with the results.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Conferred with customers to understand service needs and write up accurate orders.
Education
Medical Coding And Billing - Information Technology
Northeast Wisconsin Technical College
Green Bay, WI05-2023
Skills
- Complaint Handling
- Data Collection
- Data Entry
- Inbound and Outbound Calling
- Information Security
- Product Knowledge
- Paperwork Processing
- Account updating
- Office equipment proficiency
- Filing
- Positive and professional
- Problem-solving abilities
- Payment Processing
- Medical terminology knowledge
- Customer Service
- Microsoft Office expertise
Certification
- Certification for Medical Coding and Billing
References
References available upon request.
Timeline
CSR/Bank Teller
Peshtigo National Bank
12.2022 - Current
Service Writer
Doc's Harley-Davidson
12.2021 - 12.2022
Medical Coding And Billing - Information Technology
Northeast Wisconsin Technical College
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