Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Villagomez

Chicago

Summary

Dynamic and reliable professional with extensive experience at OneHourTees, excelling in customer relations and problem-solving. Proven ability to manage multiple tasks efficiently while maintaining organization and a positive demeanor. Skilled in data entry and telephone operations, fostering strong client relationships that enhance customer loyalty.


Overview

6
6
years of professional experience

Work History

Receptionist

OneHourTees
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Restaurant Waiter, Busser , Cashier

Art of Pizza
08.2019 - 08.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.

Education

EPA 608 - HVAC

Tesla Learning Center
Chicago
12-2025

Aspira
Chicago, IL
06-2019

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Greeting and seating clients
  • Mail handling
  • Multi-line telephone operation
  • Problem-solving
  • Punctual and reliable
  • Team collaboration

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receptionist

OneHourTees
08.2022 - Current

Restaurant Waiter, Busser , Cashier

Art of Pizza
08.2019 - 08.2022

EPA 608 - HVAC

Tesla Learning Center

Aspira

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