Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Work History
Administrative Assistant
11 Months
Ritter Center | 09.2025 - Current
Executed analytical and administrative duties to streamline day-to-day operations across housing and social service programs.
Utilized Electronic Health Record systems (eCW) and specialized databases (Clarity, HMIS, Partnership's E-Reports) to track quality improvement measures and client data.
Collect, audit, and analyze client demographics and status data for monthly compliance and management reporting.
Organize WPC program documentation and manage secure client files in SharePoint in full compliance with HIPAA standards.
Managed office supplies inventory and procurement processes to ensure availability of essential resources.
Sr Program Assistant
2 Years 3 Months
YMCA of the East Bay | 05.2023 - 08.2025
Coordinated project management, administrative, and clerical tasks to ensure smooth operations of the program.
Produced efficient and reliable reports on data for over 1,000 employees, facilitating data-driven decisions and enhancing organizational transparency.
Crafted and delivered executive communications and presentations, showcasing strong written and verbal communication skills.
Managed travel arrangements for staff, including booking trips and coordinating conference logistics to enhance overall travel efficiency.
Tracked budget expenses to ensure financial accountability.
Administrative Assistant
1 Year 7 Months
Bay Area Distributing | 09.2021 - 04.2023
Programmed electronic devices to integrate with company software, ensuring seamless functionality for employees.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Provided technical support and troubleshot issues, contributing to improved office productivity.
Trained new employees on protocols and customer service standards, fostering a knowledgeable team.
Driver Supervisor
2 Years 9 Months
Bay Area Distributing | 07.2020 - 04.2023
Managed labor assignments and equipment allocations to achieve transportation, operations, and production goals.
Balanced schedule and customer demands with team capabilities and resources to fulfill performance objectives.
Coordinated emergency responses by dispatching vehicles and mobilizing additional personnel.
Education
Associate of Arts - Business Administration And Management
Berkeley City College | Berkeley, CA | 01-2027
High School Diploma
Emery Secondary | Emeryville, CA | 06-2020
Skills
Bilingual in Spanish and English
Microsoft Excel / Word / Outlook
HIPAA compliance
Accounts payable/receivable
Operations Management
Supervision Abilities
Database Entry
Computers and Technology
Critical thinking
Deadline oriented
Accomplishments
Successfully launched and managed a dynamic company website, enhancing the brand's online presence and providing a user-friendly experience for customers.
Updated and maintained company database to reflect current and accurate client records for more than 300 accounts.
Leveraging AI technology to improve workflow, efficiency, and productivity.
Timeline
Administrative Assistant
Ritter Center
09.2025 - CurrentRead More
Sr Program Assistant
YMCA of the East Bay
05.2023 - 08.2025Read More
Administrative Assistant
Bay Area Distributing
09.2021 - 04.2023Read More
Driver Supervisor
Bay Area Distributing
07.2020 - 04.2023Read More
Emery Secondary
High School Diploma
Read More
Berkeley City College
Associate of Arts from Business Administration And Management