Angel Walker

• Assisted with patient intake, recording vital signs and medical histories accurately.
• Managed appointment scheduling, optimizing clinic workflow and patient flow efficiency.
• Supported physicians during examinations, ensuring a smooth and effective process.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.

• Administered client benefits programs, ensuring compliance with regulations and guidelines.
• Coordinated communication between employees and clients to resolve inquiries timely.
• Reviewed benefit policies, recommending updates to enhance clarity and accessibility for clients.
• Supported open enrollment processes by organizing materials and scheduling informational sessions.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered and redirected incoming phone calls for office.
• Developed strong relationships with employees and clients through consistent communication and support, leading to increased retention rates.

• Assisted in daily care routines, ensuring a safe and nurturing environment for children.
• Supported educational activities, fostering developmental skills through play-based learning.
• Collaborated with lead educators to implement lesson plans effectively and adaptively.
• Maintained cleanliness and organization of play areas, promoting a healthy space for children.
• Engaged with parents to communicate children's progress and address concerns promptly.
• Monitored children's behavior, providing guidance to encourage positive interactions and social skills.
• Participated in training sessions to enhance childcare techniques and safety protocols adherence.
• Supervised free play and other activities to keep children safe.
• Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
• Assisted with meal preparation and feeding to meet children's dietary needs.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Managed stocking and organization of shelves to ensure optimal product availability.