Angela Abbott
Lawrenceburg,IN
Summary
Skilled Certified Pharmacy Technician with extensive experience at Humana/Centerwell Pharmacy and Remke-bigg's Pharmacy, adept in medication dispensing and maintaining patient confidentiality. Demonstrated ability to manage pharmacy operations and support pharmacists, excelling in patient care. Proven track record of enhancing pharmacy efficiency and accuracy.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Humana/Centerwell Pharmacy
05.2011 - Current
- Current Role: Doctor Call Queues - Placed outbound calls to verify member's shipping address, Diabetic Supplies, SSN, or any other State Law's.
- Faxed or placed outbound calls to MD offices for refills, rx clarification
- Processed duplicate claims
- Transfer calls to RPh
- Previous Roles: Disease Management Team -Specialty Pharmacy, Failed Claims, Item Entry (data entry)
- Mail order pharmacy with members and MD offices all over the United States
Certified Pharmacy Technician
Remke-bigg's Pharmacy
04.1999 - 05.2011
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling daily prescriptions in high-volume pharmacy environment.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
Education
High School Diploma -
William Henry Harrison High School
Harrison, OHSkills
- Multiple applications used on daily basis
- Updating medication histories
- Patient confidentiality
- Advanced math skills
- Prescription Management
- Manual and automated medication dispensing
- Pharmacist support
- Drug Inventory Control
- Pharmacy and customer records management
- HIPAA
- Filling Prescriptions
- Medication Dispensing
Certification
- CPhT - Certified Pharmacy Technician
- Registered with Ohio State Board Pharmacy
Volunteer at Thread of Hope Cleves
Christian ministry of Grace Covenant Church Cincinnati. We provide gentle used clothes, shoes, purses, toys, household items, and household supplies.
Timeline
Certified Pharmacy Technician
Humana/Centerwell Pharmacy
05.2011 - Current
Certified Pharmacy Technician
Remke-bigg's Pharmacy
04.1999 - 05.2011
High School Diploma -
William Henry Harrison High School
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