Angela Acosta
Chaparral,NM
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Store Manager
Chipotle Grill
06.2020 - 06.2022
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Crew Member
Supplement Xpress
09.2022 - 01.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Contributed to increased sales by upselling menu items and promoting special offers.
Assistant Manager
New Vision Enterprises
02.2023 - 05.2023
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
- Improved warehouse efficiency by implementing inventory management systems and streamlining processes.
- Assisted in reducing overhead costs through effective use of resources and strategic planning.
- Streamlined inventory control processes for better accuracy and reduced waste.
Porter
Deployed Services
06.2023 - Current
- Enhanced efficiency by implementing effective inventory management and organization systems.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Run walk/drive files to/from field offices/sites
- Personal Property Management: Tagging, bagging, sealing, storing, retrieval
Education
High School Diploma -
Chaparral High School
800 County Line Dr, Chaparral, NM 8808106.2020
Skills
- Data Analytics
- Staff Management
- Operations Management
- Strategic Planning
- Training and mentoring
- [Software] experience
- Problem-Solving
- Interpersonal Skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Porter
Deployed Services
06.2023 - Current
Assistant Manager
New Vision Enterprises
02.2023 - 05.2023
Crew Member
Supplement Xpress
09.2022 - 01.2023
Store Manager
Chipotle Grill
06.2020 - 06.2022
High School Diploma -
Chaparral High School