Angela Alanis
Wheaton,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
NorthShore University HealthSystem
01.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Conducted allergy skin testing and interpreted results
- Administered immunotherapy injections
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Educated patients on allergy prevention and management techniques.
Sr. Service Agent
Align Income Share Funding
05.2017 - 12.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Calculated new monthly payments for customers with income changes using pricing model.
- Ran weekly audits for all new customers
- Handled customer inquiries and suggestions courteously and professionally.
- Funded over 30MM in ISA agreements
- Help create new policies and procedures
Education
High School Diploma -
John Hancock College Prep
Chicago06.2009
Skills
- Microsoft Office
- Bilingual: English/Spanish
- Procedure Assistance
- Data Entry
Certification
CPR - American Heart Association
Timeline
Medical Assistant
NorthShore University HealthSystem
01.2022 - Current
Sr. Service Agent
Align Income Share Funding
05.2017 - 12.2021
High School Diploma -
John Hancock College Prep