Experienced benefits specialist optimizing resources and enhancing employee benefit programs through strategic planning and innovative processes.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Owner/Operator
Nothin' but Net Sports Complex
06.2009 - 08.2024
Responsible for the $1.5M budget to renovate the facility from multi-use construction to a multi-sport facility.
Ensure compliance with local regulations, permits, and insurance requirements. Implemented safety protocols.
Managed budgeting and financial forecasting.
Managed the inventory of supplies, the concession stand, and facility equipment.
Hire, train, and supervise staff, including coaches, managers, trainers, employees, and front desk personnel. Conduct performance evaluations, and provide ongoing coaching.
Responsible for staff schedules, practice and game schedules, courts, and facility rentals.
Built relationships with the community. Addressed customer concerns, inquiries, and feedback.
Planned and created the programs, tournaments, events, and leagues offered.
Monitored revenue, expenses, and financial reports.
Oversaw cash handling, registrations, and point-of-sale systems.
Promoted the facility's services, leagues, programs, and events.
Program Director
Cincy Elite Basketball Academy
09.2013 - 01.2019
Developed comprehensive basketball programs to enhance player skills and performance.
Oversaw recruitment and selection processes to build competitive teams.
Oversaw players and coaches to ensure they complied with AAU regulations.
Responsible for staffing.
Organized club and team activities to maximize team building.
Senior Billing Specialist/Medical Coder
Cardiac, Vascular & Thoracic Surgeons, Inc.
08.2004 - 05.2008
Analyzed data to improve compensation by 20%.
Streamlined billing processes to enhance accuracy and reduce processing time.
Mentored junior staff in billing procedures and compliance regulations.
Analyzed billing discrepancies, implementing corrective actions to improve accuracy.
Senior Billing Analyst/Medical Coder
Cincinnati Children's Hospital
03.2003 - 08.2004
Contributed to system enhancements by identifying areas of improvement in the existing billing processes, ultimately increasing operational efficiency.
Implemented thorough auditing practices for increased compliance with internal policies and external regulations.
Streamlined communication between billing and customer service departments, fostering a collaborative approach to resolving client inquiries and concerns.
Reconciled discrepancies between invoicing records and customer statements, ensuring accurate reporting of account balances.
Patient Account Manager/Medical Coder
University Eye Physicians, Inc.
2000 - 2003
Managed patient account inquiries and resolved billing discrepancies efficiently.
Developed training materials for new hires on patient account management systems.
Analyzed patient data to identify trends, enhancing revenue cycle performance.
Implemented process improvements that increased efficiency in account reconciliations.
Guided team members in complex billing scenarios, fostering knowledge sharing and support.
Managed a diverse caseload of complex medical billing issues, ensuring timely resolution to maintain positive relationships with patients and providers alike.
Implemented effective collection strategies to minimize revenue loss due to uncollected payments or writeoffs.
Patient Account Manager/Medical Coder
Physical Medicine and Rehabilitation
2000 - 2003
Enhanced team collaboration, organizing regular meetings to discuss coding challenges and share best practices.
Implemented process improvements to enhance accuracy in claims submissions.
Facilitated smoother interdepartmental communication by serving as liaison between coding team and medical staff.
Maintained up-to-date knowledge of coding guidelines and regulations, ensuring compliance across all coding activities.
Reduced claim denials, meticulously verifying coding accuracy before submission.
Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Trained new staff on patient account management protocols and software systems.
Billing Coordinator/Medical Coder
University Eye Physicians, Inc.
1997 - 1999
Managed billing processes to ensure accurate and timely invoicing.
Coordinated communication between departments to resolve billing discrepancies.
Implemented improvements in billing procedures to enhance operational efficiency.
Analyzed billing data for patterns and trends to inform decision-making.
VP Digital Sales, Strategy and Partnerships at FanDuel Sports Network (Formerly Bally Sports and Fox Sports Net)VP Digital Sales, Strategy and Partnerships at FanDuel Sports Network (Formerly Bally Sports and Fox Sports Net)