Angela Allen
Upland,CA
Summary
Results oriented assistant manager with a proven track record of efficiently managing operations and maximizing productivity in plasma facilities. Seeking to leverage strong leadership skills and industry knowledge to contribute to the success and growth of CSL Plasma.
Overview
12
12
years of professional experience
Work History
Center Supervisor
CSL Plasma
03.2021 - Current
- In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required
- Meet daily, weekly and monthly deadlines and maintain operational records
- Ensures strict adherence to company SOPs and applicable federal, state, and local regulations
- Participates in collecting and analyzing data to enhance center quality, efficiency, and profitability
- Collaborates with center manager to ensure quality compliance, meeting company, regulatory, and customer requirements to safeguard plasma purity, efficiency, and donor safety
- Ensures center and all employees complies with OSHA regulation, including training, record keeping, and reporting
- Assist with all audits by partnering with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits
- Implements employee recruitment, training, counseling, termination, and corrective action programs in alignment with HR policies to achieve compliance and promote a positive workplace culture.
Research assistant
WCCT Global
04.2020 - 03.2021
Supervising Officer
Allied Universal Security Services
04.2018 - 04.2020
Customer Service Representative
Sitel Group
05.2019 - 12.2019
Customer Service Representative
TTEC
12.2018 - 02.2019
Security Guard
Securitas
07.2017 - 12.2017
Financial Aid Clerk
Cerritos College
01.2012 - 04.2013
Education
High School Diploma -
Bellflower High School
Bellflower, CA06.2009
Skills
- Workplace Safety
- Team Management
- Recruitment and hiring
- Creative solutions
Technical Skills Education Credentials
- Certified Phlebotomy Technician 1, US Colleges-Montclair, CA, CA CPT License #00076883, NHA # Z8F7T9J3
- AED/BLS/CPR, US Colleges
- High School Diploma, Bellflower High School, CA
Personal Information
Title: Phlebotomist
References
Becka Quinones (626) 348-4269
Miesha Henry (951) 229-4295
Roy Hale (951) 603-4352
Carlo Aquino (917) 309-0720
Timeline
Center Supervisor
CSL Plasma
03.2021 - Current
Research assistant
WCCT Global
04.2020 - 03.2021
Customer Service Representative
Sitel Group
05.2019 - 12.2019
Customer Service Representative
TTEC
12.2018 - 02.2019
Supervising Officer
Allied Universal Security Services
04.2018 - 04.2020
Security Guard
Securitas
07.2017 - 12.2017
Financial Aid Clerk
Cerritos College
01.2012 - 04.2013
High School Diploma -
Bellflower High School