Angela Allen
Summerville,SC
Summary
Dedicated back-of-house team member with strong skills in team collaboration and training programs. Experienced in ensuring compliance with health regulations while fostering effective communication between all employees.
Reliable and efficient Opening Shift Leader with experience in managing team performance, handling daily operations, and fostering a positive work environment. Possess strong leadership skills and ability to effectively communicate with all involved to ensure smooth operations. Demonstrated success in improving operational efficiency, increasing customer satisfaction, and driving overall productivity. Skilled in conflict resolution, problem-solving, and multitasking under pressure.
Overview
7
7
years of professional experience
Work History
Back of House Team Member
Chick-fil-A
Summerville, SC
09.2023 - Current
- Collaborated with team members to ensure efficient food service during peak hours.
- Assisted in training new team members on kitchen procedures and safety practices.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Ensured compliance with health and safety regulations within the kitchen environment.
Opening Shift Leader
Starbucks
Noblesville, Indiana
09.2018 - 08.2022
- Trained new baristas on beverage preparation and customer service standards.
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Managed inventory levels by monitoring stock levels, ordering supplies, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma -
Youngstown Christian
Youngstown, OH05-2002
Skills
- Food safety
- Kitchen procedures
- Team collaboration
- Training programs
- Compliance standards
- Inventory management
Timeline
Back of House Team Member
Chick-fil-A
09.2023 - Current
Opening Shift Leader
Starbucks
09.2018 - 08.2022
High School Diploma -
Youngstown Christian