Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Angela Arce

Dallas,TX

Summary

Dedicated and ambitious graduate MHA student with a professional management position in a non-profit organization. Thrives under pressure and excels at adapting to new situations and challenges to effectively enhance the company's brand.


Seeking admission into an administrative fellowship to showcase my skills and abilities in healthcare thus far, while also gaining valuable expertise and knowledge in the healthcare administrative industry to propel my career forward.



Overview

8
8
years of professional experience
1
1
Certification

Work History

Program Manager

Prevent Blindness Texas
08.2023 - Current
  • Provided vision screenings on children and adults in the North Texas Region
  • Supervised and train volunteers
  • Provided eye health education and awareness in the community
  • Database entry
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication
  • Identified plans and resources required to meet project goals and objectives

On Duty Manager

Tiff’s Treats
06.2016 - Current
  • Maintained warm cookie experiences with our customers while providing excellent, positive customer service
  • Delivered warm cookies to our customers quick and efficiently
  • Resolved customer complaints and maintained accurate inventory count
  • Fulfilled customer's order requests while managing the store and route deliveries for drivers to take in the Dallas area
  • Trained employees in essential job functions

Women's Health Educator

Parkland Health and Hospital Systems
04.2023 - 05.2023
  • Provided health education to women who are going through a pregnancy and guided them through their journey
  • Educated teens and women on different methods of birth control and women health exams
  • Ordered necessary labs for patients through EPIC system

Intern

Prevent Blindness Texas
08.2022 - 12.2022
  • Provided vision screenings for children in middle and elementary schools for FWISD
  • Researched grants for Non-Profit organization
  • Gained valuable experience working within the eye health industry, applying learned concepts directly into relevant work situations
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines

Receptionist

Texas Sports Medicine
04.2021 - 08.2021
  • Scheduled and confirmed appointments with patients, and updated records
  • Answered phone promptly and directed incoming calls to correct offices
  • Responded to inquiries from callers seeking information
  • Resolved customer problems and complaints

Education

Master of Healthcare Administration -

Texas Woman's University
Denton, TX
05.2025

Bachelor of Science - Health Studies

Texas Woman's University
Denton, TX
12.2022

Associate of Science -

El Centro College
Dallas, TX
08.2020

High School Diploma -

W H Adamson High School
Dallas, TX
06.2018

Skills

  • Bilingual
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Conflict Resolution
  • Attention to Detail
  • Decision-Making
  • Team Collaboration
  • MS Office

Certification

White Belt Lean Six Sigma Certification, 2023

IHI Basics Safety and Quality Training, 2023

Affiliations

  • American College of Healthcare Executives Member, 2024

Timeline

Program Manager

Prevent Blindness Texas
08.2023 - Current

Women's Health Educator

Parkland Health and Hospital Systems
04.2023 - 05.2023

Intern

Prevent Blindness Texas
08.2022 - 12.2022

Receptionist

Texas Sports Medicine
04.2021 - 08.2021

On Duty Manager

Tiff’s Treats
06.2016 - Current

Master of Healthcare Administration -

Texas Woman's University

Bachelor of Science - Health Studies

Texas Woman's University

Associate of Science -

El Centro College

High School Diploma -

W H Adamson High School

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Angela Arce