Dedicated security analyst with expertise in network security, security policy, and organizational risk management. Seeking entry-level cyber security position to utilize skills and protect critical assets. Skilled in identifying vulnerabilities and implementing security measures against cyber threats. Eager to expand expertise in cybersecurity field.
Hi, I’m
ANGELA A. TRIPPI
NORTH LAS VEGAS
Summary
Overview
13
years of professional experience
1
Certification
Work History
Travel + Leisure
Collector
10.2022 - Current
Job overview
- Calling Owners
- Verifying Client info
- Assisting owners with their accounts
- Bill collecting
- Payment arrangements
- Customer Service
- Explaining accounts and benefits
- Scheduling callbacks
- Negotiations
- Waiving fees
- Explain contract
Royal Business Consultants
Client Intake Representative
05.2022 - 09.2022
Job overview
- Calling Clients
- Verifying Client info
- Explaining our services to clients
- Answering Client questions
24-7 Intouch – ZILLOW & Duke Energy CAMPAIGN
Supervisor
04.2018 - 05.2022
Job overview
- Auditing Rosters
- Approving Time Corrections
- Managing break/lunch schedules
- Assist training classes
- Coaching my Team on Metrics
- Approve incentives
- Resolve IT issues
- Coach on Quality
JC PRESTON GROUP
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
04.2013 - 02.2018
Job overview
- Answering 8 phone lines while greeting guests
- Vendor contact, any Collections necessary
- Word Processing
- Reports
- Tracking owner's appointments
- Daily mail and email
- Creating Marketing materials
- Assisting HR to include orientation packages to new hires, personnel files and vacation tracking
- Office supplies and company functions
- Arranging employee travel
BED, BATH & BEYOND
CUSTOMER SERVICE REPRESENTATIVE
10.2012 - 04.2013
Job overview
- Customer Service
- Checking out customers using POS cash register
- Stocking
Education
ARBOR VIEW HIGH SCHOOLNORTH LAS VEGAS, NV
High School
University Overview
Southeast Community CollegeLINCOLN, NE
University Overview
CourseraRemote
Cybersecurity Certifications from Cybersecurity
05.2025
University Overview
Skills
- Calendaring
- Customer Service
- Database Administration Event Management
- Front-Desk Reception
- Human Resources
- Office Management
- Sales/Marketing
- Travel Coordination
- Scheduling
- Problem Solving
- Workforce Management
- Multitasking
- Organization
- Team Lead
- Detail Orientated
- Computer Skills:
- Adobe Acrobat/Reader MS Office Suite
- POS Systems
Certification
- Automate Cybersecurity Tasks with Python
- Assets, Threats, and Vulnerabilities
- Sound the Alarm: Detection and Response
- Connect and Protect: Networks and Network Security
- Play It Safe: Manage Security Risks
- Tools of the Trade: Linux and SQL
- Foundations of Cybersecurity
Timeline
Collector
Travel + Leisure
10.2022 - Current
Client Intake Representative
Royal Business Consultants
05.2022 - 09.2022
Supervisor
24-7 Intouch – ZILLOW & Duke Energy CAMPAIGN
04.2018 - 05.2022
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
JC PRESTON GROUP
04.2013 - 02.2018
CUSTOMER SERVICE REPRESENTATIVE
BED, BATH & BEYOND
10.2012 - 04.2013
ARBOR VIEW HIGH SCHOOL
High School
Southeast Community College
Coursera
Cybersecurity Certifications from Cybersecurity
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