Open To Work
Brendan Stalsberg
Midland
Work Preference
Summary
Personable administrative professional dedicated to cultivating positive patient, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Administrative Assistant
DaVita
Gladwin
04.2025 - Current
- Coordinated scheduling for patient appointments and staff meetings.
- Managed office supplies and inventory to ensure availability.
- Assisted in preparing and maintaining patient records and documentation.
- Supported the team with data entry and database management tasks.
- Communicated effectively with patients regarding their inquiries and concerns.
- Organized events and training sessions for staff development initiatives.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Welcomed visitors and provided them with relevant information about the company. in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Compiled data from various sources into organized reports for review by management team.
- Conducted research on various topics as requested by management.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Patient Care Technician
DaVita
Gladwin
06.2024 - Current
- Monitored vital signs and documented changes in patient conditions.
- Assisted patients with daily activities and personal care needs.
- Supported patient mobility by assisting with transfers and ambulation.
- Educated patients on treatment procedures and health management strategies to enhance understanding and compliance.
- Communicated effectively with patients to address concerns and provide reassurance, fostering a supportive environment.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Ensured compliance with safety protocols during patient interactions.
- Helped create a safe environment by following infection control policies.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers to ensure smooth transitions and continuity of care.
- Maintained cleanliness and organization of treatment areas and equipment.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Cannulated patient access points for dialysis treatments
- Accessed and maintained central venous catheters to support patient care
- Drew blood for patient and staff labs
- Pulled and administered Heparin under RN delegation
Insurance Agent
Modern District Financial
Midland
10.2023 - 01.2024
- Guided retirees in securing affordable insurance options while advising on safe money alternatives to enhance financial security.
- Evaluated client insurance needs and recommended tailored policies to ensure comprehensive coverage.
- Assisted retirees in obtaining affordable insurance and provided advice on safe money alternatives to investments.
- Streamlined application processing and managed policy issuance for diverse insurance products to improve client satisfaction.
Sales Associate
Camping World
Birch Run
06.2023 - 09.2023
- Was in the top 3 sales salesmen 3 months in a row before layoff
- Guided customers in selecting camping gear and outdoor equipment to meet their needs
- Guided customers in selecting appropriate camping gear and outdoor equipment at the store.
- Organized merchandise displays and replenished inventory to enhance shopping experience
Stocker
Walmart
Clio
04.2021 - 06.2023
- Performed various duties including stocking shelves and providing managerial support.
- Maintained cleanliness and organization of aisles and storage areas.
- Guided customers in locating products and addressed general inquiries to enhance shopping experience.
- Ensured cleanliness and organization of aisles and storage areas for optimal shopping conditions.
Sales Associate
Osl mobile services
Clio
09.2020 - 12.2020
- Worked as a sales floor associate, connecting clients with mobile devices and services that met their needs.
- Guided customers in selecting outdoor gear and accessories, enhancing their shopping experience.
- Maintained organized merchandise displays to enhance customer experience.
- Executed accurate and efficient processing of customer transactions at the register, ensuring a smooth checkout process.
Stocker
Magoo's Pet Outlet
Saginaw
- Stocked shelves and operated register to enhance customer shopping experience
- Organized inventory to ensure easy access and visibility for customers.
- Assisted in unloading delivery trucks and distributing products to sales floor for efficient product availability
- Stocked shelves efficiently in store to improve organization.
Host
MillerApple
Birch Run
- Managed seating arrangements effectively to ensure a smooth guest flow in the dining area.
- Greeted guests warmly and directed them to tables, enhancing their initial dining experience.
- Assisted servers by communicating guest needs and special requests.
- Communicated guest needs and special requests to servers, facilitating smooth service.
Sales Associate
Stars and stripes fire safety
Freeland
- Educated clients on fire safety while selling fire safety systems, enhancing their understanding and preparedness.
- Guided customers in selecting camping gear and accessories to meet their needs and preferences.
- Maintained inventory levels and organized product displays effectively.
- Executed accurate sales transactions using point-of-sale systems, ensuring a smooth checkout experience.
Education
Associate of Science - Nursing
Delta College
Bay City, MI 04.2026 - 07.2026
Birch Run High School
Birch Run, MIBiology - Some College
Mott Community College
Flint, MISkills
- Administrative experience
- Microsoft Office suite
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Data management
- Database management
- Documentation and recordkeeping
- Office management
- Schedule management
- Calendaring
- Mail handling
- Filing and data archiving
- Typing proficiency
- Multitasking and prioritization
- Cash handling
- Cash register
- Cashiering
- Inventory management
- Inventory control
- Insurance eligibility verifications
- Policy and procedure modification
- Program file distribution
- Customer service
- Communication skills
- Professional communication
- Effective communication
- Phone etiquette
- People management
- Team collaboration
- Research
- Analysis skills
- Critical thinking
- Problem-solving
- Math
- Emergency response
- Patient care
- Medical documentation
- Patient scheduling
- Working with people with autism
- Sales
- Retail sales
- Insurance sales
- Serving Experience
- Technical support
- Invoice processing
- Writing Skills
- Business correspondence
- Management
- Financial services
- Microsoft
- Filing and data archiving
- Technical support
- Invoice processing
- Calendaring
- Office management
- Documentation and recordkeeping
Certification
Driver's License
Personal Information
Willing To Relocate: Anywhere
Timeline
Associate of Science - Nursing
Delta College
04.2026 - 07.2026
Administrative Assistant
DaVita
04.2025 - Current
Patient Care Technician
DaVita
06.2024 - Current
Insurance Agent
Modern District Financial
10.2023 - 01.2024
Sales Associate
Camping World
06.2023 - 09.2023
Stocker
Walmart
04.2021 - 06.2023
Sales Associate
Osl mobile services
09.2020 - 12.2020
Sales Associate
Stars and stripes fire safety
Host
MillerApple
Stocker
Magoo's Pet Outlet
Birch Run High School
Biology - Some College
Mott Community College