Angela Baker
New Orleans,LA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server
Sukho Thai
New Orleans , LA
11.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Fifi Mahony's
11.2021 - Current
- Enhanced team productivity by fostering positive work environments and providing support to colleagues as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environments.
- Proven ability to learn quickly and adapt to new situations.
Dance Performer
Self-employed
01.2016 - 01.2020
- Maintained professionalism under pressure while navigating challenging technical aspects during live shows.
- Strengthened teamwork skills by collaborating closely with fellow performers during rehearsals and live shows.
- Received accolades from critics for outstanding individual performances, contributing to the overall success of productions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in team environments.
- Passionate about learning and committed to continual improvement.
Ensemble Member
Trixie Minx Productions
05.2016 - 01.2020
- Maintained professional attitude and demeanor at all times.
- Worked well in team settings, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Associate of Arts - Theater Arts
Richland College
Dallas, United States05.2006
Skills
- Exceptional customer service
- Attention to Detail
- Team Player
- Effective Communication
- Cool Under Pressure
- Adaptable and Flexible
- Multitasking Abilities
- Strong Work Ethic
- Problem-solving abilities
Additional Information
Knowledge of Toast POS system.
Timeline
Server
Sukho Thai
11.2021 - Current
Sales Associate
Fifi Mahony's
11.2021 - Current
Ensemble Member
Trixie Minx Productions
05.2016 - 01.2020
Dance Performer
Self-employed
01.2016 - 01.2020
Associate of Arts - Theater Arts
Richland College
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