Angela Barhorst
Bradford
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
19
19
years of professional experience
Work History
Asset Protection Operations Associate
Walmart
05.2007 - Current
- Trained new associates on operational procedures and best practices to improve team performance.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Followed shipping and receiving procedures for goods and materials.
- Increased sales with exceptional customer service skills while managing the retail portion of the business.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Managed daily operations at a retail location, ensuring efficient scheduling, task delegation, and adherence to company policies.
- Assisted with retail sales, recommending suitable products based on individual needs and preferences.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Resolved customer inquiries and issues to ensure satisfaction and loyalty.
- Assisted customers by answering questions and fulfilling requests.
Education
Bachelor of Arts - History
Wright State University
Dayton, OH11-2004
Skills
- Customer service
- Deadline management
- Verbal and written communication
- Interpersonal and written communication
Timeline
Asset Protection Operations Associate
Walmart
05.2007 - Current
Bachelor of Arts - History
Wright State University