Angela Barks
Muncie,IN
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Pharmacy Technician
Meijer
Muncie, IN
04.2008 - Current
- Processed prescription orders accurately and efficiently for diverse customer needs.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Monitored stock levels, placing orders to restock essential pharmaceutical products promptly.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Handled insurance claims and resolved billing inquiries for customers effectively.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared prescription transfers to other pharmacies.
- Trained new pharmacy technicians on operational procedures and customer service standards.
Breakfast Manager
Burger King
Muncie, IN
02.2001 - 03.2008
- Managed breakfast operations and staff schedules for efficient service.
- Trained team members on food safety and customer service standards.
- Ensured compliance with food safety regulations and standards.
- Coordinated inventory management to ensure fresh ingredients availability.
- Implemented daily cleaning procedures to maintain a safe work environment.
- Handled customer complaints professionally and efficiently.
- Trained new employees to perform duties.
- Trained new employees on specific job responsibilities.
Area Supervisor
Toys"R"Us
Muncie, IN
10.1998 - 01.2001
- Supervised store operations to ensure compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Managed inventory levels to optimize product availability and organization.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Provided guidance to team members on proper procedures for handling customer inquiries.
- Conducted regular audits to verify cash balances and records.
- Checked cash drawer accuracy and counted money to ensure proper balance.
Education
East Carter County High School
Grayson, KYSkills
- Prescription fulfillment
- Medication dispensing
- Inventory management
- Claims processing
- Customer service
- Attention to detail
- Team training
Certification
- Certified Pharmacy Technician License
- CPR Certification
Timeline
Pharmacy Technician
Meijer
04.2008 - Current
Breakfast Manager
Burger King
02.2001 - 03.2008
Area Supervisor
Toys"R"Us
10.1998 - 01.2001
East Carter County High School