Shamika Wilson

• Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
• Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Increased customer satisfaction by delivering friendly, personalized service during transactions.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
• Collected co-payments or full payments from customers.

Stocked, labeled, and inventoried medication to keep accurate

records.

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
• Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
• Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
• Increased patient safety through proper labeling, packaging, and storage of medications.